Senior Technical Support Analyst: AI-Driven Escalations
Listed on 2026-10-18
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IT/Tech
IT Support, Technical Support
Voxtell, LLC is seeking an Analyst II for an AI-first support desk. You will own complex escalations involving carrier issues, advanced call flows, and integrations, ensuring clean reproductions reach engineering.
You will mentor analysts, review AI-generated responses for accuracy and tone, and design automation that reduces resolution time while helping product teams address recurring pain points. Remote-friendly role for US and Brazil, with emphasis on delivering reliable, human+AI
Are you ready to take on the Senior Technical Support Analyst: AI-Driven Escalations role at Voxtell, LLC?
This is a strong position to take on the Senior Technical Support Analyst: AI-Driven Escalations role at Voxtell, LLC.
As a Senior Technical Support Analyst: AI-Driven Escalations, you will play an important part at Voxtell, LLC in Orlando, FL, United States.
We invite applications for the Senior Technical Support Analyst: AI-Driven Escalations position located in Orlando, FL, United States.
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