Microsoft Infrastructure Engineer IV

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The UCF IT department within University Operations is seeking to hire a Microsoft Infrastructure Engineer IV. The Microsoft Infrastructure Engineer IV is a senior engineer responsible for the administration, reliability, security, and lifecycle management of enterprise Windows Server services and System Center technologies, including Microsoft Configuration Manager (MCM), and provides technical leadership for server management, patching, and vulnerability remediation. The role resolves complex issues involving Windows servers, DNS, DHCP, and related services, partnering with infrastructure, cybersecurity, application, and customer teams.

Classification

Title:

Systems Engineer IV

• Lead the architecture, adoption, and operation of Microsoft Azure and hybrid management services across enterprise environments.

• Design and maintain centralized policies, monitoring, security, inventory, and lifecycle management for Windows Server environments.
• Engineer and administer Windows Server infrastructure across physical, virtual, cloud, and hybrid environments, including Active Directory, Group Policy, DNS, DHCP, and authentication services.
• Lead complex infrastructure upgrades, modernization efforts, technical debt remediation, and server lifecycle management.
• Manage server vulnerability remediation and patching efforts to reduce security exposure and support compliance requirements.
• Develop and implement automation using Power Shell, APIs, Azure Automation, infrastructure-as-code, and other approved technologies to improve efficiency and standardize processes.
• Partner with cybersecurity, identity, networking, application, and other IT teams to ensure infrastructure solutions are secure, supportable, and aligned with enterprise standards.
• Evaluate emerging Microsoft technologies through research, testing, and proofs of concept, and develop architecture recommendations, implementation plans, and technology roadmaps.
• Provide technical leadership and mentorship, establish infrastructure standards, and develop architecture diagrams, procedures, knowledge articles, and runbooks.
• Resolve complex and escalated infrastructure incidents and problems, lead root cause analysis and service restoration, and participate in maintenance windows and on‑call support as required.
• Provide limited lifecycle support for Microsoft Configuration Manager and legacy System Center technologies while workloads are migrated or retired.
• Perform other duties as assigned.

Bachelor's degree and 5 years of relevant experience; or High School Diploma (or equivalent) and 9 years of relevant work experience in lieu of degree or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219(6).

• Master's degree in Computer Science, Information Technology, Information Systems, Engineering, or a related field.
• Extensive experience designing, implementing, and administering enterprise Microsoft Windows Server and Azure infrastructure in cloud, on-premises, and hybrid environments.
• Experience with Microsoft Azure services, hybrid management, Active Directory, Group Policy, DNS, DHCP, authentication, and other core Microsoft infrastructure technologies.
• Experience leading enterprise infrastructure architecture, modernization, migration, lifecycle…