Assoc Solutions Engineer
Listed on 2026-10-29
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IT/Tech
IT Support, Systems Analyst
Job
Location Orlando, Florida, United States Business Disney Experiences Date posted Oct. 26, 2026
"We Power the Magic!" That's our motto at Disney Experiences (DX). Our team creates world-class immersive digital experiences for the Company's premier vacation brands including Disney's Parks & Resorts worldwide, Disney Cruise Line, Aulani, a Disney Resort & Spa, and Disney Vacation Club.
We are responsible for the end-to-end digital and physical Guest experience for all technology & digital-led initiatives across the Attractions & Entertainment, Food & Beverage, Resorts & Transportation and Merchandise lines of business as well as other initiatives including My Disney Experience and Hey, Disney!
This role sits in the Enterprise Architecture organization within Disney Experiences Technology (DXT).
The Associate Solution Engineer will report to the Senior Manager, Software Engineering.
What You’ll Do:Assist/Support DXT wide processes facilitated through the Enterprise Architecture team, including:
- Facilitate the open source software (OSS) approval process, monitoring and coordinating as needed to keep submissions moving through required approvals, including technology, security, legal, and management reviews.
- Guide the technical review process, shepherding requests through each step required to enable a technology for organizational use. These steps include intake, classification, coordinating meetings with use case owners and subject matter experts, and final approval.
- Support the Architecture Review Board by scheduling sessions, tracking action items, and documenting meeting notes.
- Support Cloud Services by routing requests to the appropriate service owners.
- Publish notice of architecture decisions by gathering and disseminating key decisions across the organization.
- Support finances and budget tracking by helping confirm that work stays within budget and funding is secured, escalating to leadership as needed.
Qualifications & Skills:
- Basic understanding of software, systems, or solutions engineering concepts, with an interest in supporting business applications and technology services.
- Attention to detail and logical, troubleshooting-oriented thinking when analyzing issues and identifying potential solutions.
- Ability to build effective working relationships and communicate clearly with team members and internal customers, both verbally and in writing.
- Comfort working individually on assigned tasks as well as collaboratively within a team environment.
- Effective use of Microsoft Office Suite for documentation, reporting, and communication.
- Curious mindset with a strong willingness to learn new tools, processes, and technologies.
Education:
- Bachelor's or foreign equivalent Degree in Computer Science, Information Systems, Software, Electrical or Electronics Engineering, or comparable field of study, and/or equivalent work experience
- Background in software or network technologies, or prior exposure to supporting technical solutions.
- Experience or knowledge of Agile and Waterfall development methodologies.
- Experience or knowledge of common support tools used for ticketing, monitoring, or incident management.
"We Power the Magic!" That's our motto at Disney Experiences (DX). Our team creates world-class immersive digital experiences for the Company's premier vacation brands including Disney's Parks & Resorts worldwide, Disney Cruise Line, Aulani, a Disney Resort & Spa, and Disney Vacation Club.
We are responsible for the end-to-end digital and physical Guest experience for all technology & digital-led initiatives across the Attractions & Entertainment, Food & Beverage, Resorts & Transportation and Merchandise lines of business as well as other…
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