Veeva Vault CRM Techno-Functional Consultant

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You are:

An experienced Veeva Techno-Functional Consultant The Work:

The Veeva Techno-Functional Consultant is responsible for supporting the design, configuration, and delivery of Veeva CRM-based solutions for pharmaceutical and life sciences organizations. The role requires a good understanding of commercial business processes along with techno-functional knowledge of Veeva CRM, Salesforce platform concepts, integrations, data, and compliance requirements.

The consultant works with business stakeholders, functional leads, architects, developers, and QA teams to help translate business requirements into effective and scalable solutions.

Key Responsibilities:

Support the design and delivery of Veeva CRM implementations, enhancements, and support initiatives.

Gather, analyze, and document business and functional requirements.

Assist in solution design across areas such as:

Account and Contact Management Territory Management Call Planning and Call ReportingCLM / Approved Email Events Management Medical Inquiry Sample Management Consent and Compliance Prepare functional specifications, user stories, process flows, and related documentation.

Work with business users and technical teams to clarify requirements and support solution development.

Assist in configuration, data mapping, workflow design, and system setup activities.

Support integrations between Veeva CRM and connected enterprise systems such as ERP, MDM, marketing platforms, data warehouses, and Veeva Vault.

Participate in SIT, UAT, defect tracking, and resolution support.

Help ensure solutions meet compliance, security, and data integrity standards.

Support release activities, deployment validation, and post-production issue resolution.

Follow delivery standards, best practices, and documentation processes.

This is a hybrid role and will require three days per week in the office. Hiring locations:
Chesterbrook, PA or Orlando, FLWhat you need:

Minimum of 3 years of experience with Veeva CRM/Salesforce in a techno-functional role including some experience in Life Sciences/Pharmaceutical/Biotechnology industry Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate Degree, must have minimum 6 years work experience) Bonus points if you have:

Understanding of HCP/HCO data, affiliations, targeting, and consent processes

Exposure to Agile delivery methodology

Familiarity with reporting and analytics processes

Basic understanding of middleware/integration concepts

Compensation at Accenture varies depending on a wide array of factors, which…