Senior Director of Information Technology

$175000 - $195000 per year | Riviera Beach, FL | On-site | Permanent

Founded nearly a decade ago and based in Palm Beach Gardens, we are a growing wellness and dietary supplement company serving healthcare practitioners and their patients. Our business combines nutritional products, practitioner education, and digital commerce. With approximately 85 employees, we offer a visible leadership opportunity to strengthen business systems, improve access to data, and build technology capabilities that support commercial growth and operational performance.

• Hybrid
  
  Schedule:
  
  Remote Monday and Friday; onsite Tuesday–Thursday.
• Senior Technology Ownership:
  Lead strategy, applications, infrastructure, cybersecurity, and ongoing IT operations.
• Executive and Commercial Exposure:
  Work directly with leadership, Sales, Marketing, Finance, and Operations.
• Transformation Opportunity:
  Improve systems, processes, reporting, and team capabilities.
• Broad Business Impact:
  Connect digital commerce, ERP, inventory, finance, and external manufacturing partners.
• AI and Automation:
  Guide practical adoption with appropriate security and data standards.
• Potential Equity Eligibility:
  Based on tenure and performance; no equity awarded upon hire.

• Develop a technology roadmap that prioritizes commercial impact, operational needs, risk, and return on investment.
• Partner with Sales and Marketing to improve practitioner/customer experiences, digital commerce, and actionable reporting.
• Oversee SAP ERP, Shopify, Power BI, and Perplexity, including integration, optimization, governance, and adoption.
• Improve information flow across sales, order management, inventory, procurement, finance, fulfillment, and customer service.
• Support co-manufacturing relationships through systems integration, data exchange, inventory visibility, production reporting, and traceability.
• Assess IT talent, organizational structure, systems, vendors, and resources within the first 90 days; establish a prioritized improvement plan.
• Lead implementations, migrations, integrations, automation, and process improvements with measurable outcomes.
• Manage MSPs, consultants, software vendors, and implementation partners; negotiate contracts and monitor SLAs, cost, and delivery.
• Maintain technical support, system availability, infrastructure performance, and timely resolution of critical issues.
• Own cybersecurity, IAM, access controls, SSO/MFA, endpoint protection, incident response, and data protection.
• Oversee networking, cloud infrastructure, backups, disaster recovery, and business continuity.
• Establish data ownership, quality standards, consistent reporting definitions, and appropriate access.
• Manage operating and capital budgets, procurement, licensing, and resource allocation.
• Coach the IT team, establish accountability, and determine the appropriate balance of internal and external capabilities.
• Evaluate AI and automation tools and establish security, data handling, and usage standards.
• Communicate priorities, risks, spending, and results to executives through business recommendations and performance metrics.

• Extensive experience working directly in a manufacturing plant is required. We’re seeking someone who understands production equipment, plant operations, and the demands of keeping manufacturing running safely and reliably.
• Bachelor’s degree in IT, Computer Science, Information Systems, Business, or a related field preferred.
• 10+ years of progressive technology experience, including five-plus years of Director-level leadership;
  Senior Directors…