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Tier 2 Service Desk Specialist – Orlando Onsite

Job in Orlando, Orange County, Florida, 32885, USA
Listing for: GLOTECH, Inc.
Full Time position Listed on 2026-11-14
Job specializations:
Salary/Wage Range or Industry Benchmark: 52000 - 76000 USD Yearly USD 52000.00 76000.00 YEAR

Job Description & How to Apply Below

GLOTECH, Inc. in Orlando, FL is recruiting a Tier 2 Service Desk Technician to handle major incidents and requests for the United Parks & Resorts portfolio. The role includes monitoring, triage, and mentoring Tier 1 staff, with escalations as needed.

Strong AD and SQL scripting knowledge is required, along with a customer-focused approach and on-site availability in Orlando. Weekend and after-hours shifts are expected as part of a 24x7 operation.

We are currently recruiting a Tier 2 Service Desk Specialist – Orlando Onsite for our team in Orlando, FL, United States.

Consider building your career as a Tier 2 Service Desk Specialist – Orlando Onsite at GLOTECH, Inc.

The Tier 2 Service Desk Specialist – Orlando Onsite position in the Management & Operations field is open for applications.

We have an opening for a Tier 2 Service Desk Specialist – Orlando Onsite in Orlando, FL, United States within Management & Operations.

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