Intake Associate - Property

Intake Associate - Property

Join to apply for the Intake Associate - Property role at Sedgwick

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.

Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies
Certified as a Great Place to Work®
Fortune Best Workplaces in Financial Services & Insurance

To accurately set up claims into the claims management system and provide support to the claims staff.

• Sets up and enters new claims into the claims management system.
• Enters claims data into claims management system upon requesting the appropriate information and analyzing the responses.
• Makes outbound calls to claimant and/or client to obtain new claim details.
• Finds opportunities to refer claims within the organization.
• Assigns claims using the tools provided.
• Supports claims staff by providing accurate information during the claim set up process.
• Uses multiple platforms to look for adjusters to assign claims.
• Makes outbound calls and/or texts to adjusters to discuss claim details for assignment (Using Sedgwick’s texting platform).
• Ensure all parties have the required information in order to successfully manage a claim, including loss location, notice of loss (NOL), fee schedule, etc.
• Works with management to make determination on assignment process and resources used.

• Performs other duties as assigned.
• Supports the organization's quality program(s).
• Travels as required.

High school diploma or GED required.

Two (2) years of clerical or property claims management experience or equivalent combination of education and experience required.

• Fluent in Spanish preferred
• Excellent oral and written communication skills, including presentation skills
• PC literate, including Microsoft Office products
• Analytical and interpretive skills
• Strong organizational skills
• Excellent interpersonal skills
• Ability to create and complete comprehensive, accurate and constructive written reports
• Ability to work in a team environment
• Ability to meet or exceed Performance Competencies

When applicable and appropriate, consideration will be given to reasonable accommodations.

Mental:
Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines.

Physical:
Computer keyboarding, travel as required.

Auditory/Visual:
Hearing, vision and talking.

Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace. If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.

Entry level

Full-time

Sales and Management

Insurance

Orlando, FL

$60,000.00-$80,000.00