Investigations Coordinator; Entry Level

Investigations Coordinator (Entry Level)

At Morgan & Morgan, the work we do matters. For millions of Americans, we’re their last line of defense against insurance companies, large corporations or defective goods. From attorneys in all 50 states, to client support staff, creative marketing to operations teams, every member of our firm has a key role to play in the winning fight for consumer rights. Our over 6,000 employees are all united by one mission:
For the People.

Investigations Coordinators are responsible for managing key administrative aspects of the firm's Premises Liability case opening procedures. This position's ideal candidate has a strong work ethic, excellent investigative skills, and is comfortable working independently in a fast‑paced workplace. Investigations Coordinators should be able to quickly evaluate case details and determine potential at‑fault parties, research ownership/management of the parties, draft precise opening documents, then assess the need for independent investigation as needed.

• Meticulously manage assigned case load, quickly and efficiently conducting thorough research, creating roles and drafting letters.
• Identify cases where consultation with case staff is needed prior to sending opening letters and expertly manage the backlog of cases requiring more information or attorney approval.
• Maintain high productivity without sacrificing quality.
• Order investigations with outside firms as needed.
• Effectively communicate with the Premises Investigations team, investigation firms, case staff and attorneys, and other members of the firm regarding your assigned cases.

• Associate degree, certificate, or equivalent work experience as an investigator or case manager (preferred).
• Superior written and verbal communication skills.
• Highly organized with the ability to juggle multiple deadlines.
• Must possess the ability to multi‑task, prioritize, handle a fast‑paced environment, and manage workload with a positive attitude and minimal supervision.
• Outstanding attention to detail and critical thinking ability.
• Extensive computer and database expertise, Microsoft Word, Excel, Outlook, and type no less than 40 wpm.

For full‑time employees, we offer an excellent benefits package including medical and dental insurance, 401(k) plan, paid time off and paid holidays.

Morgan & Morgan provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This employer participates in E‑Verify. If E‑Verify cannot confirm that you are authorized to work, the employer will provide written instructions and an opportunity to resolve the issue before taking any action. E‑Verify may be used only after a job offer and completion of the I‑9 form.