Operations Supervisor DOE + Quarterly ; MCO

Overview

ODORZX INC is seeking a highly motivated and experienced Operations Supervisor to join our carwash and detailing operations. The role focuses on ensuring smooth and efficient operations, delivering exceptional customer service, managing a diverse team, and maintaining high standards.

Position: Operations Supervisor 21HR to 25HR DOE + Quarterly Bonus (MCO)

Base pay range: $48,000.00/yr - $58,000.00/yr

• Oversee day-to-day operations of the client site, ensuring smooth workflow and adherence to standard operating procedures.
• Lead a team of carwash and detailing technicians, providing guidance, training, and support to ensure they deliver outstanding results.
• Monitor and maintain inventory levels of cleaning supplies, equipment, and detailing products, ensuring a well-stocked and efficient operation.
• Conduct regular quality checks to ensure that all vehicles undergo thorough and meticulous cleaning and detailing, meeting or exceeding client expectations.
• Implement and enforce safety protocols to create a secure work environment.
• Collaborate with the manager to develop and implement strategies to enhance client satisfaction, increase revenue, and improve operational efficiency.
• Handle client inquiries, concerns, and complaints in a prompt and professional manner, striving to achieve optimal resolution and client retention.
• Maintain accurate records of daily operations, tracking sheets, employee attendance, and performance evaluations.

• Previous experience in a supervisory role within the carwash/detailing industry or a related field.
• Strong leadership skills with the ability to motivate and inspire a team.
• Excellent organizational and time management skills to effectively prioritize tasks and meet deadlines.
• Attention to detail and a commitment to delivering exceptional results.
• Solid knowledge of car cleaning and detailing techniques, equipment, and products.
• Exceptional customer service skills with a focus on creating positive experiences for customers.
• Ability to work in a fast-paced, dynamic environment and handle multiple tasks simultaneously.
• Proficient computer skills for record-keeping and data analysis.

• Location: Orlando, FL
• Employment type: Full-time
• Seniority level: Entry level

• Vacation Time (After 1 Year)
• 401k With Match (After 1 Year)
• Medical Benefits (Medical, Dental, Vision 60 days)
• Sick Time
• Personal Days (After 1 Year)
• Company Paid Holidays
• Company Paid Car, Gas, Insurance (Job Specific)
• Company Paid Travel (Job Specific)
• Employee Referral Program
• Retention Bonus
• Rapid Advancement Opportunities