Clubhouse Manager

The Clubhouse Manager will be responsible for hands‑on participation and supervision of all food and beverages, housekeeping, maintenance, golf shop, rental houses, pool, halfway house, and catering services.

The Clubhouse Manager reports directly to the Vice President of Hospitality & Lodging regarding Club operations and to the President of the Arnold & Winnie Palmer Foundation regarding Foundation oversight.

This role requires active collaboration to ensure that all clubhouse operations and guest experiences align with and support the mission and goals of the Arnold & Winnie Palmer Foundation. The Clubhouse Manager is expected to integrate Foundation initiatives into member engagement, events, and overall hospitality strategy.

• Responsible for increasing levels of food service quality and enhancing the member dining experience.
• Coordinate with the Executive Chef and Regional F&B Director on membership communication with oversight from the AP Communications team.
• Oversee clubhouse operations, including vendor relations and inventory.
• Prepare and manage the annual operating budget.
• Oversee food and beverage services in partnership with the Regional F&B Director.
• Ensure clubhouse cleanliness, safety, and hospitality standards.
• Oversight of all rental houses (including family owned houses and Mr. Palmers office) and club buildings to ensure safety, sanitization, energy management, preventative maintenance, and other standards are being met.
• In coordination with VP of Hospitality and Regional F&B Director, responsible for the planning and implementation of special club events.
• Manage the overall operation of the Clubhouse.
• Ensure all safety, sanitation, energy management, and preventive maintenance are consistently met.
• Assist in developing wine lists and bottle/glass wine sales promotion programs.
• Develop and present additional ways to drive business, engage with Members, guests, and the community.
• Develop an annual plan to optimize high‑season operations.
• Interview potential new members and partner with Membership Services to onboard new members.
• Address members on any issues promptly and record any incidents.
• Interact with Members and guests ensuring a quality guest experience.
• Responsible for addressing all member and guest inquiries.
• Work closely with VP of Hospitality and AP Communications team on an annual Membership program and communication.
• Develop an operating budget for all responsible departments, as listed above, and monitor and take appropriate actions to ensure budget goals are attained.
• Responsible for ensuring SOPs for revenue and cost controls are in place and adhered to.
• Assist in maintaining metrics and data on club usage, project status, business volume, staffing levels, and report metrics to the Leadership team.
• Work with the Greens and Golf departments to ensure member engagement and satisfaction.
• Ensure a safe working environment on the part of all employees in areas of responsibility.
• Coordinate with HR on all employee issues, staffing needs, staff communications, OSHA safety response, and more.
• In coordination with HR, ensure effective orientation and training for new staff and professional development activities for experienced staff.
• Interview, select, train, supervise, counsel, and discipline all service employees in the department.
• Ensure that all legal requirements are consistently adhered to including wage and hour and federal, state and/or local laws pertaining to alcoholic beverages.
• Ensure a safe working environment and attitude on the part of all employees in areas of responsibility.
• Oversee golf programs, tournament scheduling, golf shop operations including merchandising, inventory, and customer service with the Head Golf Professional, consulting with the BH Retail Manager.
• Oversee other recreational amenities and programming.
• Develop and implement long‑term strategic plan for the club – fundraising initiatives, membership drives and capital improvement projects in coordination with VP, Hospitality.

• Integrating Foundation goals into event planning, member engagement, and hospitality programs.
• Assist in promoting…