General Manager - Industry

General Manager - Industry Experience Required

Join to apply for the General Manager - Industry Experience Required role at Good Greek Moving & Storage

Are you looking for a rewarding opportunity to expand your career in leadership? Good Greek is a total relocation company offering storage, trash removal, auto transport, realty services, insurance services and premier concierge services. Good Greek offers extremely competitive compensation packages.

• Review operations to determine where improvements need to be made
• Meet with associates on a regular basis to communicate expectations and scheduling
• Assign work to subordinates in a manner that supports profitable and efficient operation and follow up on assigned tasks
• Intervene in all facets of the office as necessary
• Determine ways to advertise and generate leads on potential moves
• Authorize invoices for payment and transmit invoices to corporate office
• Make personnel decisions as necessary
• Report significant issues to ownership and executive management team for further action

• Knowledge of company systems
• Knowledge of residential, commercial, and move process
• Ability to problem solve effectively and efficiently
• Ability to effectively lead a team and take charge

• Previous managerial experience
• Industry experience required

• Oversee general operations in all departments including sales, customer service, dispatch, warehouse, fleet management and compliance/safety
• Manage and maintain mutually beneficial vendor relationships
• Schedule and assign tasks to staff for profitable, efficient and professional operations
• Implement strategies to control expenses and increase revenue opportunities
• Make personnel decisions including hiring, recruitment, terminations, evaluations, and disciplinary reports
• Plan, schedule, and monitor quality assurance measures in all departments
• Handle safety, compliance, and DOT enforcement
• Regularly review operational processes and procedures to ensure performance benchmarks are met and improvements identified
• Meet with associates on a regular basis to communicate expectations and scheduling
• Approve expenditures for supplies, materials, or human resources ensuring efficient use
• Additional tasks/duties required by executive management/ownership relevant to your position as General Operations Manager

• Effective verbal and written communications
• Critical Thinking
• Complex Problem Solving
• Quality Control Analysis
• Judgment and Decision Making
• Systems Analysis and Systems Evaluation
• Time Management
• Management of Financial Resources
• Management of Personnel Resources
• Administration and Management – Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources
• Clerical – Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology
• Customer and Personal Service – Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluating customer satisfaction
• Personnel and Human Resources – Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems
• Education and Training – Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and measurement of training effects

* Good Greek and our affiliates are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.