Manager of Products & Solutions

Overview

OUC - The Reliable One is seeking a Manager of New Products & Solutions to join the Marketing & New Products division. The role leads the portfolio of customer-facing products and services, including EV charging solutions, solar programs, dark fiber, and energy efficiency offerings from concept and launch through growth, optimization, and performance evaluation.

The ideal candidate is strategic, imaginative, and results-driven, capable of envisioning what’s next, translating customer needs into market-ready solutions, and guiding teams through the full product lifecycle. The role partners with internal stakeholders and external partners, leads a high-performing team, and influences across the organization to pilot, scale, and implement forward-thinking solutions.

The position supports expanding OUC’s innovative service offerings and non-traditional revenue streams while ensuring measurable value, profitability, and customer satisfaction.

• Evaluate, prioritize, and integrate new products, services, and programs.
• Manage products and services through all life cycle phases, including market research, competitive analysis, requirement gathering, pricing, positioning, business planning, partner identification, and product launch.
• Collaborate with key stakeholders to define, prioritize, develop, and manage product roadmaps and growth initiatives.
• Provide realistic revenue projections and assess the internal and external impacts of new offerings.
• Develop business plans with goals, objectives, methods, quantifiable outcomes, and timelines to achieve financial and market viability.
• Identify and evaluate new product development opportunities, including enhancements and extensions of existing programs.
• Continuously evaluate implemented products and services and make performance-based recommendations.
• Research, select, and manage vendors for implementations and integrations.
• Communicate roadmap plans, progress, and outcomes to stakeholders to gain feedback and buy-in.
• Build strong relationships with internal and external partners to pilot, scale, and implement solutions.
• Manage operational implementation plans and engage necessary partners for successful execution.
• Provide post-deployment support for products, services, and programs.
• Track key metrics and report on success, including financial and adoption data.
• Collaborate with market research to develop a consumer-informed, relevant product pipeline.
• Manage operations of New Products and Solutions, develop annual budgets, and ensure operations remain within approved budgets.
• Lead staff to accomplish departmental strategic goals, including coaching, development, and performance evaluation.
• Communicate and align strategies and goals for the business unit and manage talent to mitigate risks.
• Support an effective leadership team and cross-business unit work groups, fostering a culture of respect and learning.
• Establish and act on performance metrics for teams and individuals and address issues with employees and leadership as appropriate.
• Manage selection and promotion procedures for open positions within the business unit.
• Practice continuous improvement, assess program competitiveness, and stay updated on industry trends and market research techniques.
• Perform other duties as assigned.

• Working knowledge of prioritization and product road map planning; project and product life cycle management; pricing and revenue modeling; defining and tracking success metrics and data reporting; budgeting and vendor management; and related policies and procedures.
• Strong written, verbal, and interpersonal communication skills; strong organizational skills and attention to detail; strong analytical skills.
• Ability to create complex project plans with dependencies and multiple stakeholders; communicate goals and gain collaboration; use Microsoft Office Suite and project management software; lead, coach, develop, and evaluate others; manage multiple projects; perform arithmetic computations; use standard office equipment.

• Bachelor’s degree in Marketing, Business Administration, Product Development, Engineering or…