LTSA Program Manager II

Select how often (in days) to receive an alert:
Create Alert

Company Name:
Mitsubishi Power Americas, Inc.

Location:

Orlando, FL, US, 32809

Job Description:

LTSA Program Manager II
Company Overview At Mitsubishi Power, we're not just building better clean energy technologies; we're architecting a better future. Our team is boldly redefining power generation to accelerate the world's energy transition. We operate as one team, pushing toward our vision of the future. We value problem solvers, prioritize collaboration, and support each other in an inclusive culture built on accountability and authenticity by demonstrating our values:
Safety, Family, Innovative, Inclusive, Accountable & Courageous. Together, we’re building the future we all aspire to - making net zero a reality.
Role Overview This position is responsible for the overall management and implementation of Long Term Service Agreements (LTSA). Including but not limited to outage planning, contract management, covered parts rotation management and parts repair management. The LTSA Program Manager II is an intermediate position that requires the capability to perform normal work assignments without detailed instruction and will be given some degree of technical authority in their work assignments.

The manager will also be given assignments of increasing difficulty while working under the supervision of more senior manager.
Key Responsibilities

• Develop full understanding of LTSA contract requirements
• Coordination of part repairs and the ordering of new parts to support outages at the customer’s plant site;
• Travel to customer plant sites for the purpose of planning outage requirements and meeting with the customer on all contract issues;
• Help in developing proposals for GTB’s / Improvement works along with Program Engineers.
• Understand and follow the history of parts in the units. This includes the hours, starts and remaining life of parts in the unit and in repair;
• Help LTSA Sales during negotiations;
• Support upper management with developing new process / improve existing process;
• Ensure parts required to implement an outage are on site prior to the start of the outage;
• Expedite parts as required to support the LTSA contract requirements;
• When an outage is complete, arrange to ship parts off site for repair;
• Follow the status of repair parts while off site to ensure they return to support the next outage;
• Reorder parts to replace non-repairable parts;
• Forecast part requirements and arrange for parts required by the LTSA;
• Follow part orders to ensure parts are manufactured to support outages;
• Consult with MPW engineering on the remaining life of parts that have been in operation;
• Serve as focal point for the resolution of commercial and technical issues
• Provide project administration including documentation of warranty issues
• Resolve warranty issues
• Perform other such duties as may be required.

Other Duties and Responsibilities

• Comply with all safety policies, practices and procedures reporting all unsafe activities to Management and/or Human Resources.
• Support ISO 9001 compliance and initiatives.
• Participate in proactive team efforts to achieve departmental and company goals.
• Contribute to building a positive team spirit.
• Communicate effectively with subordinates and management at all levels.
• Protect confidential information by not communicating, disclosing to, or using for benefit of 3rd parties.
• Maintain the highest degree of honesty and integrity at all times.

Requirements

• Bachelor's degree (BSME, BSEE) from four-year college or university; or at least seven (7) years related experience and/or training; or equivalent combination of education and experience.
• Ability to read, analyze, and interpret general business periodicals, professional journals,…