Senior Credit Manager

Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers’ complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries:
Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in.

Ferguson is seeking an experienced Senior Credit Manager to provide leadership and oversight for credit, collections, and accounts receivable operations across an assigned market. This role is critical in protecting company assets, developing and leading a high-performing credit team, supporting profitable sales growth, and optimizing return on receivables. The Senior Credit Manager provides strategic and day-to-day leadership for credit and collection activities in alignment with company policies and assigned authority.

This position requires a strong balance of financial judgment, risk management, business partnership, and people leadership. The Senior Credit Manager is also responsible for key people-management activities, including coaching and developing associates, supporting performance management, workforce planning, associate engagement, and partnering with Human Resources on employee-related matters as appropriate. This position is responsible for managing a portfolio of accounts receivable of up to $400 million, requiring strong financial judgment, leadership, and cross-functional partnership.

This position is based in Tamarac, FL with responsibility spanning all KOBs, including Blended, Waterworks, HVAC, and Facilities.

• - Provide leadership and oversight for credit, collections, and accounts receivable activities across the assigned market
• - Lead, coach, develop, and engage credit team members to support business objectives and associate growth
• - Establish clear expectations and provide ongoing feedback, coaching, and development for team members
• - Support performance management and employee development processes, partnering with Human Resources and leadership as appropriate
• - Participate in workforce planning, hiring, onboarding, training, and development of team members
• - Promote a positive, collaborative, and accountable team environment
• - Support associate engagement, retention, and succession planning within the credit organization
• - Partner with Human Resources on employee relations and other people-related matters as appropriate
• - Evaluate and approve credit applications, credit limits, and account changes based on financial and risk analysis
• - Monitor customer balances, aging, and portfolio performance and ensure appropriate action is taken on delinquent or high-risk accounts
• - Develop and execute effective collection and risk-management strategies
• - Review and manage credit limits, lien rights, and other risk mitigation measures to protect company interests
• - Handle complex, high-risk, or exception accounts requiring advanced judgment or escalation
• - Manage bad debt exposure, including recovery efforts and legal escalation when necessary
• - Resolve complex credit and collection disputes in partnership with sales teams, customers, and other…