General Manager | Southeast

The General Manager is responsible for the financial performance, daily management, and continued growth of The Hatch Group’s Florida operation, based at our Orlando office. This position owns the Florida office’s profit and loss statement and leads the people, processes, and resources necessary to deliver safe, profitable work and a consistent customer experience.

In addition to overseeing the Florida office, the General Manager provides strategic operational leadership throughout the southeastern United States, including Florida, Georgia, Louisiana, Mississippi, South Carolina, and North Carolina. Working closely with executive leadership and local teams, this person will strengthen operating standards, identify growth opportunities, coordinate resources, and support expansion across the region.

This role requires a leader who is comfortable managing daily office and field operations while maintaining accountability for financial results, employee performance, customer relationships, and long‑term business planning.

• Own the Florida'sP&L, including revenue, gross margin, operating expenses, and profitability.
• Help Finance in the development of annual operating budgets, financial forecasts, and business plans in collaboration with executive leadership and Finance.
• Review financial results regularly, explain budget variances, and implement corrective actions when performance falls below expectations.
• Monitor job costs, labor productivity, overtime, material usage, equipment expenses, and subcontractor spending.
• Partner with Sales and Estimating to evaluate pricing, project scope, capacity, contract terms, and anticipated margins before accepting work.
• Work with Finance to support timely billing, accurate change orders, collections, and resolution of customer payment disputes.
• Evaluate staffing, equipment, and capital investment needs and submit recommendations supported by operational and financial analysis.
• Manage purchasing and spending within established budgets and approval authority.

• Lead the day-to-day operation of the Orlando office, ensuring clear priorities, appropriate staffing, and timely follow-through.
• Coordinate estimating, scheduling, project management, field operations, and administrative support.
• Ensure crews, equipment, materials, vendors, and subcontractors are available to meet project commitments.
• Monitor project schedules, production, quality, and profitability, addressing delays and operational issues promptly.
• Conduct regular jobsite visits and operational reviews to assess progress, reinforce expectations, and support field leadership.
• Ensure project scope, customer commitments, and approved changes are clearly communicated to the teams performing the work.
• Establish consistent procedures for project handoffs, documentation, customer updates, and closeout.
• Resolve escalated operational and customer concerns.

• Directly manage Florida office personnel and assigned operational leaders.
• Establish clear responsibilities, performance expectations, and accountability across the team.
• Conduct regular staff meetings, individual check-ins, coaching conversations, and performance reviews.
• Partner with Human Resources on recruiting, onboarding, training, workforce planning, and employee relations.
• Assess organizational needs and recommend staffing changes as the business grows.
• Ensure timely review and approval of employee time and consistent application of company policies.
• Develop managers and identify employees who can assume additional responsibility.
• Promote a professional, collaborative workplace that emphasizes punctuality, communication, respect, and…