Communications Specialist II Job Orlando area,Florida USA,Marketing / Advertising / PR

University Operations:

The University Operations division at UCF is committed to creating a supportive and welcoming environment for our faculty, staff, students, and the broader community. We take pride in delivering exceptional service, sharing our expertise, and upholding the highest standards to ensure a world-class campus experience.

Visit our website or follow us on Facebook and Instagram to learn more.

The Opportunity:

University Operations is seeking to hire a Communications Specialist II. This role serves as a communications resource for teams across UCF IT, working with technical staff, departments, and leadership to ensure messaging is accurate, consistent, and accessible to a variety of audiences. This role will also provide additional communications support to the University Operations division as a whole.

Responsibilities:

Develop and deliver clear, engaging communications for technology projects, service updates, and organizational initiatives.
Create presentations, executive summaries, leadership talking points, and strategic communication materials.
Write, edit, and manage content for websites, newsletters, email campaigns, and digital communication channels.
Produce internal communications, including announcements, project updates, articles, and leadership messages.
Coordinate communication projects by managing timelines, deliverables, stakeholder feedback, and approval processes.
Design and develop branded communication materials, graphics, templates, and messaging resources.
Collaborate with technical teams, business units, and leadership to translate complex information into audience-friendly content.
Ensure communications are accurate, consistent, accessible, and aligned with organizational standards.
Support content planning, copywriting, graphic design, photography, and editorial review activities.
Maintain communication standards, style guides, content libraries, and reusable communication assets.
Monitor and improve communication processes, tools, and workflows to increase effectiveness and efficiency.
Leverage emerging technologies and AI-enabled tools to enhance communication strategies and productivity.

Minimum Qualifications:

Bachelor's or Master's degree and 2+ years of relevant experience, or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219(6).

Preferred Qualifications:

Experience communicating on behalf of technical teams or translating complex subject matter into clear, accessible content for non-technical audiences.
Experience developing executive-level communications, including presentations, briefing documents, or leadership talking points.
Experience supporting internal communications in a large or complex organization.
Proficiency with Microsoft 365 tools (e.g., Outlook, Teams, SharePoint, Word) for communication and collaboration workflows.
Experience with digital content management systems (e.g., Word Press).
Proficiency with design tools such as Canva, Adobe Creative Cloud, or similar platforms.
Experience with social media management, including content scheduling and engagement.
Basic photography and videography experience.
Working knowledge of AP style or comparable editorial style standards.
Familiarity with tracking and reporting communications analytics (e.g., open rates, clicks, engagement).
Spanish fluency is a plus.

Special Instructions to the Applicants:

The anticipated salary range for this position is $48,722 - $65,145. The final salary will be determined based on the candidate's qualifications, experience, and internal equity considerations.

Position requires a valid Class E driver’s license. This position may involve driving to various locations on and off campus to conduct University business.

All applicants must be…