Communications Manager

Requisition
94799
-Posted
10/16/2026

- BaAM
- Country (1) - Location (1) - Function (1) - Job Type (1)

BaAM is a creative strategy and experiential innovation company serving the sports and entertainment industry. We combine creative intelligence, cultural relevance, and commercial impact to transform ambitious ideas into experiences that move fans and move the dial. Our multidisciplinary team creates some of the world’s most recognized events, connecting with hundreds of millions of fans each year for clients such as Major League Baseball, National Hockey League, Twitch, Live Nation, and FIFA.

The Communications Manager promotes BaAM’s voice, internally and externally. This role turns company priorities into communications the team understands and acts on. Externally, the Communications Manager leads campaign concept, messaging, and planning in collaboration with Marketing and Strategy +Creative resources, across traditional and digital marketing channels. Internally, this role is an influential member of the Communication and Culture team. They lead template standardization and are responsible for the internal knowledge library of templates, guides, process documentation, and reference material.

They ensure team resources for daily operations, such as the Staff Handbook, Position Narratives, and Policies, are designed and implemented to best support BaAM’s people.

This position will support our BaAM team. It is eligible to work a hybrid schedule, generally requiring work in-office and/or show-site 2-3 days per week based out of Orlando, FL.

Reporting to the Head of Brand & Communications, the Communications Manager’s responsibilities include:

• Craft external campaigns by owning concept and messaging aligned with BaAM’s brand and marketing strategy, optimized for LLMs, audience growth and engagement
• Contribute copy for proposals and pitches led by Head of Brand & Communications
• Partner with BaAM’s Marketing Specialist to implement campaign messaging, including channel selection, content production, measurement, reporting, and optimization
• Develop and execute internal communications (All Staff emails, Zoom channels, Staff Handbook,Position Narratives, etc.) that keep the team connected to company goals, priorities, and decisions as guided by Head of Brand & Communications
• Draft, update, and administer BaAM’s policies and staff handbook, running the review cycle and working with the Head of Brand & Communications on approvals and rollout
• Lead ongoing maintenance and updates for BaAM’s internal knowledge library of templates,guides, process documentation, and reference material, keeping it current and accessible
• Work closely with the Director of People & Culture and cross-departmental leaders to build and maintain onboarding materials, reference guides, and process documentation
• Apply the BaAM style guide across all materials and act as a steward of the brand in every internal and external interaction, while ensuring BaAM’s systems, processes, and standards are maintained in the development of all assignments and deliverables
• Other duties as assigned

Education and training

• Bachelor's degree required, preferably in Communications, Marketing, Public Relations, Journalism, or a related field, along with relevant professional experience
• 5+ years’ communications experience in the sports and entertainment industry

Background and experience

• Demonstrated writing and editing ability across internal and external audiences, from policy documents to marketing campaign copy
• Experience building communications campaigns that hold brand messaging and positioning consistent and translate into measurable gains
• Experience developing and administering…