Field RN Case Manager s Cornerstone Hospice

Position: Field RN Case Manager Wednesday - Saturday 4/10's Cornerstone Hospice
** It’s inspiring to work with a company where people truly BELIEVE in what they’re doing!*
* ** When you become part of the Chapters Health Team, you’ll realize it’s more than a job. It’s a mission. We’re committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!
** Role:
The RN, Care Coordinator is responsible for assessing and identifying patient/family needs, utilizing the nursing process, coordinating the Plan of Care with the Interdisciplinary Group (IDG), and providing palliative and supportive care to the patient/family unit.

Qualifications:

• Current license as RN in the state where the employee will be working  
• Minimum one (1) year of in-patient nursing or hospice experience for external candidates; for internal applicants, minimum of 6-months of LPN experience with hospice/home health within an affiliate  
• Previous experience working with an EMR/EHR (Electronic Medical/Health Record) system  
• Mobile Driver - Valid driver’s license and automobile insurance per Company policy  
• Reliable transportation to meet visit schedule  
• Ability to use equipment with visual and auditory mechanisms  
• Ability to effectively communicate in English (verbal and written)  
• Flexible schedule to meet the needs of Hospice House patients  
• Ability to manage the emotional stress of working with and caring for terminally ill patients and their families  
• Ability to physically access patient rooms, other areas of the Hospice House/Hospital/ALF, etc., and any home (i.e., navigate stairs and narrow spaces, tolerate heat and lack of air conditioning) within any part of the service area  
• Ability to perform the essential functions and physical requirements (including, but not limited to: lifting patients and/or equipment, bending, pushing/pulling, kneeling) of the job with or without reasonable accommodation
• Active BLS for healthcare professionals from the American Heart Association or Red Cross. Employees hired prior to 12/31/2022 must obtain certificate prior to 10/1/2023

Some locations may require:
* Provides reassurance on the phone to patients and families. Assists in finding solutions to their questions and/or recognizes the need for an in person visit. Coordinates in person visit when needed/or requested.
* Assists the patient and family to achieve the desired comfort levels.
* Utilizes appropriate support/expert resources or personnel to resolve complex or difficult situations.
* Documents patient/family contact information in the EMR and communicates with the Interdisciplinary Group (IDG).
* Completes clinical admissions for all Company services including, but not limited to:+ Explains services to potential patients/families and addresses questions regarding patient fears, physical limitations, while putting the patient/family at ease; presents services in an empathetic and compassionate manner + Identifies admission objections, concerns or other entry barriers and provides responses+ Educates patient/family on admission requirements and addresses immediate needs+ Completes informed consents and initial assessment according to regulations and Company policy+ Provides information to Physicians and initiates Plan of Care to address patient’s immediate needs+ Initiates skilled nursing interventions to prevent complications, alleviate symptoms and maximize physical and emotional comfort+ Obtains Physician orders+ Completes documentation per Company policy
* Acts as the Company representative at assigned facilities while facilitating referrals to all service lines; works closely with referring hospitals, physicians, facilities, patients, families, and the general public.
* Communicates frequently with Admissions to ensure timely follow-up. When assignment is complete, informs Admissions and prepares for next assignment.
* Provides all necessary clinical communication timely using SBAR.
* Discusses any potential needs with after-hours staff.
* Obtains consents for services and arranges safe discharge in an efficient manner for referred and eligible patients while meeting productivity expectations.
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