Nursing Operations Manager Inpatient-Cardiac Intervention Unit- Watson Clinic Lak

Nursing Operations Manager Inpatient-Cardiac Intervention Unit-Orlando Health Watson Clinic Lakeland Highlands Hospital-Lakeland, FL

Orlando Health Watson Clinic Lakeland Highlands Hospital is seeking an experienced Nursing Operations Manager to lead our 30-bed Progressive Care Unit (PCU) in the Cardiac Intervention Unit. This leadership role focuses on overseeing advanced cardiac care, including invasive procedures and post-procedure monitoring. The ideal candidate advocates for exceptional patient outcomes, quality care, and a supportive work environment. As the Nursing Operations Manager, you will guide and empower a skilled nursing team, working closely with hospital and medical staff leadership to drive excellence, foster innovation, and achieve both departmental and organizational goals.

Opening Summer 2026 at 4000 Lakeland Highlands Road, Lakeland, FL.

• Medical, Dental, Vision & Prescription Drug Plans
• Flexible Spending Accounts & Health Savings Accounts
• Paid Time Off (accrued)
• Education Assistance:
  Preferred Education Program-100% PAID Tuition, Tuition reimbursement & repayment of previous loans
• Disability and Life Insurance
• Retirement Savings Plan
• Family Care Benefits & so much more!

• Evaluates the environment and makes recommendations to ensure delivery of quality service, optimal patient flow and comfort, safety, and compliance with various standards of care, regulatory/governing bodies (e.g., OSHA, JCAHO), infection control, and risk management.
• Plans, leads, organizes, directs, & evaluates the delivery of patient care to achieve sustained outcomes.
• Facilitates a healthy environment that promotes patient and team member safety, high reliability of processes and quality outcomes.
• Embraces workplace diversity and participates in nursing organizational policy formulation and decision-making.
• Ensures that a continual improvement approach is implemented to measure actual performance against established standards for nursing and patient care.
• Serves as an agent of change, assisting leaders and team members in understanding the importance, necessity, impact, and process of change.
• Analyzes, develops, and maintains an effective and efficient nursing delivery model that reflects patient and family needs, ultimately achieving desired outcomes.
• Participates in the planning and implementation of new technologies, procedures, and services to support day-to-day operations.
• Identifies, recruits, develops, and retains top talent.
• Responsible for management of team members including recruitment, development, mentorship, retention, supervision, evaluation, and productivity.
• Develops and manages unit/department budget and responds in a cost-effective manner to changing patient and team member requirements.
• Knows and practices sound business and operational excellence.
• Achieves financial and operational benchmarks by developing capital & operating budgets and monitoring all operational expenses.
• Assures development, implementation, and evaluation of an evidence-based, quality clinical nursing practice consistent with nursing research, and organizational and national practice standards.
• Demonstrates initiative and situational leadership skills.
• Ensures the customer experience is exceptional.
• Serves as a liaison between team members and nursing administration.
• Demonstrates professional accountability by maintaining proficiency in assigned role and involvement in professional organizations.
• Facilitates and supports team member involvement in professional and organizational activities.
• Holds self and others accountable to Orlando Health’s mission, vision, and values.
• Demonstrates The Orlando Health Way:
  Assure, Engage, Unite.
• Performs all other duties as assigned.
• Manages various human resources functions including hiring, work assignments, coaching plans, and performance counseling.
• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA, and other federal, state, and local standards.
• Maintains compliance with all Orlando Health policies and procedures.

• Uses working knowledge of risk management concepts.
• Participates in Process Improvement…