Senior Manager, Real Estate Assets & Operations

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Under the direction of the Director of Real Estate and Property Management, the Senior Manager, Real Estate Assets and Operations is responsible for the strategic oversight, operational performance, financial performance, and long-term stewardship of an assigned portfolio of commercial, office, research, academic, mixed-use, and specialty real estate assets. The position develops and implements asset management strategies; oversees portfolio operations, financial performance, lease administration, capital planning, and stakeholder relationships;

and provides leadership to ensure assets are managed in a manner that protects university interests, mitigates risk, maximizes value, and supports institutional objectives.

• Manage the operational and strategic performance of an assigned real estate portfolio.
• Develop and implement asset management strategies that enhance asset value, operational effectiveness, occupant satisfaction, and long-term sustainability.
• Evaluate facility condition, operational risks, occupancy trends, service delivery, and portfolio performance metrics.
• Conduct property inspections and assessments and develop recommendations to address deficiencies, improve efficiency, mitigate risk, and optimize portfolio performance.
• Ensure compliance with university policies, lease requirements, regulatory obligations, and applicable building standards.
• Develop, administer, and monitor annual operating and capital budgets for assigned assets.
• Analyze financial performance, operating results, occupancy trends, revenue generation, recoveries, and expenses and develop recommendations to improve financial outcomes.
• Oversee forecasting, variance analysis, accounts receivable, reconciliations, CAM recoveries, operating expense management, and financial reporting.
• Monitor outstanding balances and implement strategies to improve collections and reduce financial risk.
• Ensure financial records and reporting are accurate, timely, and compliant with university procedures and reporting requirements.
• Present financial and operational performance information and recommendations to departmental leadership and stakeholders.
• Develop, prioritize, and recommend capital renewal, deferred maintenance, tenant improvement, and facility enhancement initiatives for the assigned portfolio.
• Evaluate facility condition assessments, operational requirements, asset life-cycle considerations, and stakeholder needs to establish capital priorities.
• Manage planning, budgeting, procurement, implementation, and performance monitoring of approved projects.
• Coordinate consultants, contractors, occupants, and university stakeholders to ensure projects are completed on schedule, within budget, and consistent with university objectives.
• Support development of long-term capital reserve and asset reinvestment strategies.
• Oversee lease administration activities for the assigned portfolio, including critical date tracking, compliance monitoring, operational requirements, rent escalations, renewals, amendments, assignments, insurance requirements, and reporting obligations.
• Support the Director and Real Estate Office in lease negotiations, acquisitions, dispositions, renewals, and other real estate transactions through analysis, documentation, due diligence, implementation, and stakeholder coordination
• Collaborate with legal counsel and university stakeholders regarding lease interpretation, compliance matters, and transaction documentation.
• Maintain accurate lease administration systems and records.
• Oversee contracted service providers and internal service delivery relationships supporting the portfolio.
• Develop scopes of work, procure services, administer contracts, evaluate vendor performance, and implement corrective actions when necessary.
• Manage relationships with property management, maintenance, landscaping, security, janitorial, construction, and specialty service providers.
• Ensure services are delivered in accordance with contractual requirements, performance standards, and university expectations.
• Provide leadership, direction, accountability, and…