Retail Sales Associate - Part time

Position

Part-Time Retail Sales Associate

Location:

pawn store locations nationwide

We are seeking entry-level, part-time sales associates in our pawn store locations nationwide. The pawnbroker/retail sales associate partners with the entire staff of the store to ensure customer service on both the lending and retail sides of the business. A pawnbroker/retail sales associate greets, engages, and interacts with customers in a positive and professional manner to process sales, loans, and other transactions.

The associates will work with a wide variety of jewelry and general merchandise, including tools, electronics, firearms (in FFL locations), and much more.

The part-time pawnbroker/retail sales associate position offers an hourly wage, plus employees earn commission based on productivity. The successful pawnbroker/retail sales associate's actual pay will be based on various factors, such as work location, qualifications, and experience.

• Greets and interacts with all customers to develop a rapport to better provide and recommend appropriate financial solutions.
• Performs non-management open/close procedures.
• Keeps the sales floor clean, stocked, and maintains the display of merchandise.
• Performs sales and loan transactions in accordance with established policies, procedures, practices, and regulatory requirements.
• Handles all cash and negotiable items in accordance with established policies, procedures, practices, and regulatory requirements.
• Answers incoming calls per company standards.
• Effectively communicates to customers the legal aspects of the pawn and buy transactions.
• Communicates effectively with coworkers and managers, displaying respect and using effective communication tools.
• Partners with all employees to create a positive and memorable customer experience.
• Successfully completes the assigned training.
• Other related duties, as assigned.

• Must be willing and able to lift/carry up to 50 pounds.
• Must be willing and able to perform duties and tasks for extended periods of time, including standing, stooping, walking, climbing, pushing, pulling, and lifting.
• Ability to work with firearms and to become firearms certified.
• Employees may be asked to assist a customer on the exterior of the building or to retrieve products stored in exterior storage buildings or other areas.
• Minimum Age: 18 years old.
• High School Diploma, GED, or equivalent experience.
• Strong desire to work, serve customers, work with people, and be team-oriented.
• Ability to multi-task in a fast-paced environment.
• Ability to perform basic math calculations proficiently.
• Cash handling experience is preferred.
• Should be able to work in multiple locations, as business needs dictate.
• Must have the ability to work a flexible retail schedule based on business needs, including weekends and holidays.
• Computer literate and able to operate Point-Of-Sale systems and common office machines.
• Bilingual applicants are encouraged to apply.

The employee commission incentive plan is proprietary to First Cash. Pawnbrokers have the potential to earn 2-8% commission, based on the gross profit of their personal performance. Applicants are provided with more details regarding the commission incentive plan during the interview process.

Note:

The information contained in this description is not intended to be an all-inclusive list of duties and responsibilities. Management may assign/reassign duties at any time. Duties may change due to reasonable accommodation or other reasons. Arbitration agreements may be required upon offer of employment. Pay rates will not be below applicable local minimum wage requirements. Earned Wage Access is a service provided by Net Spend;

signup to this program is required; restrictions and fees apply. The First Cash 401K program is available to all employees 21 years of age or older. The maximum base pay rate is derived from the applicant’s previous experience and skill sets applicable to the position. Please review privacy and communications policies at First Cash for additional information.

First Cash Holdings, Inc. is an Equal Opportunity Employer

It is the policy of First Cash to provide equal employment opportunity to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, veteran status, or any other characteristic protected by federal, state or local law. First Cash will provide reasonable accommodations for qualified individuals with disabilities.