Store Supervisor

Store Supervisor – The Honey Baked Ham Company, LLC

Join the #Ham Fam! After more than 65 years, The Honey Baked Ham Company continues to be a successful, family‑owned business, serving customers at our 425+ retail locations across the United States.

This is a full‑time, benefits‑eligible role that supports all aspects of store operations and ensures customers receive excellent service and quality. The stores are open Monday through Saturday from 9:30 AM to 6:30 PM and are closed on Sundays.

• Manage store operations as assigned by the Manager and assume all operational control in the absence of the Manager.
• Assist in hiring and training of associates and ensure expectations for each position are met; work with the Manager to implement staff development plans.
• Effectively work and train all front‑house and back‑house positions.
• Perform various administrative functions such as banking and scheduling.
• Coach associates using established processes and tools including huddles, observation checklists, and Ham Evaluations.
• Execute store opening/closing procedures and prepare daily/weekly reports.
• Manage labor, monitor staffing levels, and adjust shifts based on business demand.
• Monitor production and sales efficiencies, including wait times, yields, and product quality.
• Ensure proper sanitation procedures are followed (hand dip, hair nets, gloves, aprons) and that equipment is used correctly; oversee stocking and clean‑up duties.
• Maintain FIFO rotation of all product in FOH and BOH, including unproduced and produced hams and turkeys.
• Handle complaints and achieve 100 % customer satisfaction per company policy.
• Participate in catering and gifting sales and fulfillment for B2B and catering processes.
• Lead merchandising transition from one promotion to the next and ensure proper holiday and non‑holiday set‑up.

High school diploma or equivalent. Basic computer skills (Microsoft Word, Excel, Outlook). Two years of restaurant or service industry experience is desirable, with prior supervisory experience recommended. Understanding of production‑facility operations – equivalent to 1–2 years of work experience. Valid driver's license and reliable transportation for catering orders/deliveries.

• Competitive pay
• Fun and casual environment
• Flexible hours
• Opportunity to grow your career with a premier brand

Benefits for full‑time Store Supervisors include medical, dental and vision insurance options, life insurance, long‑term and short‑term disability coverage, paid time off, a 401(k), annual bonus opportunities, a tuition assistance program, Employee Assistance Program access, and associate discounts on our products.

Physical dexterity and mobility to perform job demands, including working with a hot torch, bending, stooping, standing for long periods, twisting, and lifting products and supplies up to 65 lb.

Find out more about Honey Baked (along with some fantastic recipes) on our You Tube channel.

We’re proud of our company and to be an equal‑opportunity employer. Applicants for employment are considered without regard to race, sex, color, citizenship, national origin, religion, age, marital status, disability, military/uniformed service, sexual orientation, gender identity or expression or any other protected class under applicable federal, state or local law.

The Honey Baked Ham Company, LLC is an equal employment opportunity employer. The Company’s policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.