Senior Manager, Visual Merchandising

Senior Manager, Visual Merchandising

At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL.

CHANEL Inc., a leader in the luxury good industry, is seeking a Senior Visual Merchandising Manager to oversee and maintain all aspects of Visual Merchandising for Retail Fashion Boutiques and Multi-Brand Boutiques within the South Region based in the Orlando market. The scope of this role includes the Orlando Boutique, Saks Fifth Avenue Naples, Nordstrom Nashville, Neiman Marcus Atlanta, and Saks Fifth Avenue Atlanta.

This role reports to the Senior Group Director of Visual Merchandising for the South & Southeast U.S. and will join a team of passionate, driven Visual Merchandising professionals dedicated to upholding the CHANEL vision and standards across all doors.

• Lead the execution of CHANEL Visual Merchandising standards across corporate and boutique environments, ensuring consistency, excellence, and brand elevation at every touchpoint.
• Partner closely with Corporate VM, Boutique Leadership, Fashion, Watches & Fine Jewelry (where applicable), and cross-functional teams to support launches, floor moves, windows, events, and seasonal installations.
• Translate corporate direction into clear, actionable guidance for field and boutique teams, balancing brand vision with the needs of each market and location.
• Build strong, trusted relationships with internal partners to influence decisions, align priorities, and drive consistent execution across the network.
• Oversee installation, de-installation, mannequin changes, décor placement, prop styling, lighting adjustments, cleanliness, and photo documentation with strong attention to detail.
• Facilitate VM trainings, seminars, and coaching moments that strengthen boutique teams’ understanding of CHANEL standards, product storytelling, and styling expectations.
• Manage and support boutique VM partners and freelance talent, providing direction, feedback, and follow-up to ensure high-quality execution.
• Maintain strong organization, time management, and follow-through to meet deadlines for launches, documentation, reporting, travel, and other key deliverables.
• Leverage strong digital, photography, and communication skills to document work clearly and share updates with Corporate and regional partners.
• Support the broader South & Southeast VM community and U.S. Corporate VM priorities through regular market visits, monthly travel, and adaptable partnership across teams.
• Demonstrate accountability, sound judgment, and comfort working independently in a fast-paced environment with evolving priorities and ambiguity.

• An opportunity to influence the client experience by bringing CHANEL’s visual merchandising vision to life across a dynamic boutique network.
• A highly collaborative role that partners with Corporate VM, boutique leadership, and cross-functional teams to support launches, installations, events, and seasonal moments.
• The ability to shape consistent, elevated execution while adapting global and corporate direction to the needs of each market and boutique.
• A platform to further develop leadership, communication, and influencing skills in a fast-paced environment with high visibility and meaningful impact.
• Opportunities to coach, train, and inspire boutique teams, strengthening their understanding of CHANEL standards, product storytelling, and visual excellence.

• Role is…