Retail Operations Lead – Store & Warehouse

Job Description – Assistant Manager (Retail) (Boat Owner's Warehouse)

Job Type: Full-time

Company Overview:
Lewis Marine Supply is a fast-growing, high-volume 60+ year established Marine Distributor and Retailer located in sunny South Florida, with locations throughout the Southeastern US. We are committed to providing exceptional customer service and high-quality products to our customers and community and strive to create a welcoming environment where customers can enjoy a seamless shopping experience.

Position Overview:

We are seeking a highly organized and detail-oriented candidate to serve as back-up to the Store Manager to support day-to-day store operations, logistics, purchasing, and customer service functions. This role involves handling shipping and receiving, maintaining accurate records and reports, managing vendor and inter-store transfers, and ensuring exceptional service to both internal and external customers.

Responsibilities:

• Supervise daily store operations, including cash handling and overseeing cashier performance during shifts.
• Ensure accuracy of daily deposits and compliance with financial procedures.
• Coordinate special orders, product transfers, and incoming shipments to maintain inventory accuracy and timely fulfillment.
• Oversee the warehouse team, ensuring organized storage and efficient distribution of parts to the sales floor.
• Supervise sales floor staff, including providing training, guidance, and ongoing motivation.
• Maintain high standards of customer service, addressing customer needs and concerns effectively.
• Collaborate with the Store Manager to achieve sales targets and improve operational efficiency.
• Uphold safety protocols and cleanliness standards throughout the store and warehouse.
• Demonstrate strong leadership, communication, and problem solving skills to support a positive and productive team environment.

• Prior experience in retail operations, logistics, or customer service preferred.
• Strong organizational and communication skills.
• Comfortable with multitasking in a fastpaced environment.
• Proficient in basic computer programs and systems such as  and Paychex (or similar platforms).
• Reliable, punctual, and customer focused.
• Excellent written and verbal communication skills.
• Strong organizational and time management abilities.
• Ability to work independently and as part of a team.
• Professional demeanor and customer service oriented.

• Lewis Marine Supply provides you and your eligible family members with a comprehensive and valuable benefits package, including medical, dental, and vision coverage, as well as company paid shortterm disability and life insurance. In addition, employees have access to a wide range of supplemental benefits, including a 401(k) plan with company matching.
• Competitive pay based on experience.
• Opportunities for advancement and career growth.