Retail Service Agent
Listed on 2026-11-04
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Retail
Customer Service Rep, Retail Associate/ Customer Service, Stocking
Delaware North Parks and Resorts is hiring part-time Retail Service Agents to join our team at the Kennedy Space Center in Merritt Island, Florida. As a Retail Service Agent, you willbe responsible formatmaintaininga clean and organized stock room and sales floor, while providing exceptional guest service.
If you enjoy working with people from diverse backgrounds, like a fast-paced job, and seek hands-on learning, our Parks and Resorts team invites you to apply today.
$16.72 - $16.72 / hour
Information on our comprehensive benefits package can be found at
What we offerEmbark on an extraordinary journey with a job at Kennedy Space Center, where every day allows you to share the excitement of space exploration with our guests.
- Health, dental, and vision insurance*
- 401 (k) with company match*
- Paid vacation days and holidays*
- Paid parental bonding leave*
- Tuition or professional certification reimbursement*
- Weekly pay
- 12 complimentary tickets and 4 parking passes per year to share with friends and family
- Attraction share program with 5 visits per year, with up to 3 guests at discounted rates to popular Florida attractions
- Rewards and recognition program with cool gifts and merchandise
- Training and development with opportunities for internal mobility and growth, including the chance to work at our other locations nationwide
* Available for eligible team members, part-time team members must earn eligibility
What will you do?- Welcome guests with a warm smile and friendly conversation while creating a positive shopping experience.
- Promote upsell items and recommendadditionalmerchandise whileassistingguests on the sales floor.
- Stock, price, organize, and recover merchandise on the sales floor and in the stockroom tomaintainshow readiness.
- Process daily merchandise deliveries including unboxing, pricing, hanging, and proper storage.
- Maintain merchandise organization by tracking locations, returning misplaced items, and storing hangers throughout the day and at closing.
- Prepare autograph tables daily and support guest flow during astronaut signing events.
- Log and dispose of damaged merchandise and complete stockroom cleaning and organization tasks before closing.
- After 6 months of start date you are eligible to transfer to food and beverage and operations departments.
- You may be regularly required to drive yourself to a remote work location where public transportation is not available, and you will be asked to show NASA credentials for entry.
- Drive a company vehicle as needed.
- All other duties as assigned.
- Must be at least 18 years of age to apply.
- Must be able to read, understand, and follow written and verbal instructions in English.
- Must be available to work weekends and holidays and to work on-call by being scheduled within 24hrs.
- This position requires authorization to work at Kennedy Space Center and completion of all site access requirements.
- Must have a valid driver's license and reliable transportation to drive yourself to and from work.
- Ability to complete Net Suite ERP training.
- Previous retail experience preferred.
- Able to stand for long periods of time including walking, bending, twisting, reaching, stretching and lifting items up to 50 lbs.
- Able to withstand various temperatures including indoor and outdoor climates.
Days
Evenings
Holidays
On call
Weekends
Source:
Hospitality Online
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