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Retail Service Agent

Job in Orlando, Orange County, Florida, 32885, USA
Listing for: Delaware North at Kennedy Space Center Visitor Complex
Part Time position
Listed on 2026-11-04
Job specializations:
  • Retail
    Customer Service Rep, Retail Associate/ Customer Service, Stocking
Salary/Wage Range or Industry Benchmark: 16.72 USD Hourly USD 16.72 HOUR
Job Description & How to Apply Below
The opportunity

Delaware North Parks and Resorts is hiring part-time Retail Service Agents to join our team at the Kennedy Space Center in Merritt Island, Florida. As a Retail Service Agent, you willbe responsible formatmaintaininga clean and organized stock room and sales floor, while providing exceptional guest service.

If you enjoy working with people from diverse backgrounds, like a fast-paced job, and seek hands-on learning, our Parks and Resorts team invites you to apply today.

Pay

$16.72 - $16.72 / hour

Information on our comprehensive benefits package can be found at

What we offer

Embark on an extraordinary journey with a job at Kennedy Space Center, where every day allows you to share the excitement of space exploration with our guests.

  • Health, dental, and vision insurance*
  • 401 (k) with company match*
  • Paid vacation days and holidays*
  • Paid parental bonding leave*
  • Tuition or professional certification reimbursement*
  • Weekly pay
  • 12 complimentary tickets and 4 parking passes per year to share with friends and family
  • Attraction share program with 5 visits per year, with up to 3 guests at discounted rates to popular Florida attractions
  • Rewards and recognition program with cool gifts and merchandise
  • Training and development with opportunities for internal mobility and growth, including the chance to work at our other locations nationwide

* Available for eligible team members, part-time team members must earn eligibility

What will you do?
  • Welcome guests with a warm smile and friendly conversation while creating a positive shopping experience.
  • Promote upsell items and recommendadditionalmerchandise whileassistingguests on the sales floor.
  • Stock, price, organize, and recover merchandise on the sales floor and in the stockroom tomaintainshow readiness.
  • Process daily merchandise deliveries including unboxing, pricing, hanging, and proper storage.
  • Maintain merchandise organization by tracking locations, returning misplaced items, and storing hangers throughout the day and at closing.
  • Prepare autograph tables daily and support guest flow during astronaut signing events.
  • Log and dispose of damaged merchandise and complete stockroom cleaning and organization tasks before closing.
  • After 6 months of start date you are eligible to transfer to food and beverage and operations departments.
  • You may be regularly required to drive yourself to a remote work location where public transportation is not available, and you will be asked to show NASA credentials for entry.
  • Drive a company vehicle as needed.
  • All other duties as assigned.
More about you
  • Must be at least 18 years of age to apply.
  • Must be able to read, understand, and follow written and verbal instructions in English.
  • Must be available to work weekends and holidays and to work on-call by being scheduled within 24hrs.
  • This position requires authorization to work at Kennedy Space Center and completion of all site access requirements.
  • Must have a valid driver's license and reliable transportation to drive yourself to and from work.
  • Ability to complete Net Suite ERP training.
  • Previous retail experience preferred.
Physical requirements
  • Able to stand for long periods of time including walking, bending, twisting, reaching, stretching and lifting items up to 50 lbs.
  • Able to withstand various temperatures including indoor and outdoor climates.
Shift details

Days
Evenings
Holidays
On call
Weekends

Source:
Hospitality Online

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