Technical Account Executive

Technical Account Executive, Managed IT Services

The Technical Account Executive is a technical sales role that performs a key role in prospecting and generating sales pipeline/bookings for Managed IT Services line of business. Working closely with Sales Engineers to scope and qualify opportunities, and with Copy/Print Account Executives to identify prospects within the existing customer base, the Technical Account Executive is charged with identifying, qualifying, and closing IT/Cybersecurity service opportunities within an assigned geographic region.

• Prospect within the assigned geographic region for net new logos
• Partner with Copy/Print Sales Executives to identify IT/Cyber opportunities with the customer base
• Meet or exceed monthly sales pipeline generation and bookings quota as defined in the compensation plan document.
• Network with existing customer base and with local/regional channel partners to generate additional Managed IT/Cyber service pipeline.
• Determine client technical requirements with the assistance of a Pre-Sales Engineer, as needed.
• Maintain proper CRM account/opportunity hygiene.
• Contribute to the analysis, preparation, and delivery of Quarterly Business Reviews (Q ) for each client in the assigned portfolio.
• Present proposals, roadmaps, and budgets that align to the client’s business goals.
• Educate Copy/Print sales executives on Managed IT solution capabilities, and how to identify a Managed IT Services opportunity.
• Initiate and prepare accurate proposals, documentation, reports, schedules, expense tracking, and spreadsheets as directed or required by client needs, departmental procedures, and Company policy.
• Maintain and abide by established department policies and procedures and attend all internal and client-facing meetings.
• Conduct job responsibilities in accordance with the standards set out in Company policies and procedures, applicable federal and state laws, and professional standar
• Maintain the current skill set and certifications required by the position.
• Stay abreast of constantly changing technology and industry trends in Managed IT and Cyber Solutions
• Strong work ethic and prompt and regular attendance is required.
• Occasional evening and weekend work is required as needed.
• Maintain order, cleanliness, and safety at work.

• Consistent and sustained historical sales performance with relevant proof points (i.e. President’s Club, etc).
• Experienced in technology solution sales, with relevant experience in:
• Managed IT services/MSP environments
• Backup and disaster recovery solutions.
• Cybersecurity technologies (EDR, MDR, Security Awareness Training, etc)
• Excellent analytical, organizational, and interpersonal skills.

• Comfort discussing solutions from company Portfolio:
• Managed IT & Security Services (endpoint protection, SIEM/SOC, penetration testing, security awareness training)
• Data Protection & Compliance (dark web monitoring, phishing simulation, policy establishment, cybersecurity insurance consulting)

Mid-Senior level

Full-time

Staffing and Recruiting and IT Services and IT Consulting

• Medical insurance
• Vision insurance
• 401(k)