Inside Sales Representative; Utilities

Senior Specialist - Talent Acquisition at Wesco Job Description

We are seeking an Inside Sales Representative to join our utilities team in Orlando, FL! As an Inside Sales Representative, you will interact with existing customers to increase sales of the Company’s products and/or services. You will obtain, create, and up‑sell orders, creating customer satisfaction and adding value to the customer’s buying experience. You will focus on proactive selling techniques to add business or expand the current book of accounts.

You will collaborate with outside sales to ensure goals are being met. This role is permitted to be hybrid after the training period; during the training period, the schedule is onsite daily Monday‑Friday.

• Obtains orders through email and telephone calls, verifies and enters items, transfers orders to fulfillment, explains stock‑outs and expected delivery dates.
• Increases orders by suggesting related items, explaining features, and checking customer’s buying history.
• Owns, qualifies and develops opportunities passed from marketing, outside sales, and national accounts.
• Identifies ways for continuous improvement of processes.
• Prepares, generates, and follows up on verbal or written quotations to secure orders, or determine reason for loss of order.
• Reviews open customer order reports and takes action on open items, including those that may be at risk in meeting the customer’s promised delivery date.
• Maintains distribution system backorder report, associated customer expediting report and notices, and customer notification.
• Reports industry trends, competitive pricing and customer feedback to management.

• High School Degree or Equivalent required;
  Bachelor’s degree preferred.
• Requires knowledge and experience in sales and sales administration; fully competent and productive professional contributor (2‑4 years).
• Familiar with Microsoft Office, and able to perform basic computer skills.
• Ability to perform multiple tasks simultaneously.
• Working in a team environment.
• Communicates clearly, both verbally and in written form.
• Attention to detail.
• Ability to prospect and market concepts to existing and potentially new accounts.
• Take action and solve a range of problems that may be difficult but are not typically complex.
• Identify and define problems and possible solutions independently; chooses among existing solutions.
• Ability to work independently with general supervision.
• Travel 0%‑25%.

$25.51/hr – $31.89/hr

Compensation may include participation in a bonus or sales incentive plan, subject to applicable plan terms. Certain sales roles may also offer commission, equity and other forms of compensation as part of the total package.

Wesco offers a benefits program for eligible employees, which may include paid time off, medical, dental, vision coverage and retirement savings plans.

About the team:
Wesco builds, connects, powers and protects the world. As a leading provider of business‑to‑business distribution, logistics services and supply chain solutions, we create a world you can depend on. Wesco is committed to fostering a workplace where every individual is respected, valued and empowered to succeed.

Wesco is a publicly traded (NYSE: WCC) Fortune 500® company founded in 1922 and headquartered in Pittsburgh.

Wesco International, Inc., including its subsidiaries and affiliates (“Wesco”) provides equal employment opportunities to all employees and applicants for employment. Employment decisions are made without regard to race, religion, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability or other characteristics protected by law. US applicants only, we are an Equal Opportunity Employer.

Los Angeles Unincorporated County Candidates Only:
Qualified applicants with a record of arrest or conviction will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.