Player​/Coach - Sr. Concierge Service Provider

Player/Coach - Sr. Concierge Service Provider - 3349375 page is loaded## Player/Coach - Sr. Concierge Service Provider - 3349375locations:
Raleigh, NC:
Orlando, FL:
Savannah, GA:
Chicago, IL:
Dallas, TXtime type:
Full time posted on:
Posted Todayjob requisition :
R1523398

As the only global provider of commercial solutions, IQVIA understands what it takes to deliver nationally and internationally.  Our teams help biopharma, medical device and diagnostic companies get their therapies to the people who need them.  We help customers gain insight and access to their markets and ultimately demonstrate their product’s value to payers, physicians and patients.  A significant part of our business is acting as the company’s sales force to physicians or providing nurses to educate prescribers.  

With the right experience, you can help deliver medical breakthroughs in the real world.

IQVIA has the world’s largest Commercial Sales & Medical Solutions (CSMS) organization dedicated to the launch and marketing of pharmaceutical and medical products.  With a focus on providing talent for field/inside sales, medical device support, clinical support, and medical affairs our CSMS division has 10,000+ field professionals in more than 30 countries addressing physician and patient needs.

We are excited to announce that in partnership with our client we are currently looking for
** Inside Sales Representative / Sr.*
* ** Concierge Service Provider*
* ** Player Coach (ISR Player/Coach)
** to join our team.  In this position, you will promote products in the Endocrinology/Diabetes space. The Inside Sales Representative / Concierge Service Provider Player/Coach is primarily responsible for achieving sales forecasts and gaining adoption and utilization of the product portfolio. This is accomplished by establishing mutually beneficial business relationships with targeted accounts and physicians key to the sales success of the promoted product.
** POSITION SUMMARY
** The ISR Player/Coach, will, among other things, manage an assigned territory and detail health care professionals through outbound and inbound calls. You will contact the office staff of assigned accounts and identify key decision makers within the practice to include Physicians, Medical Assistants, Nurses, Physicians Assistants, Nurse Practitioners, and other medical professionals with the goal of developing relationships with those individuals.

Ultimately, your goals are to positively influence the ordering of our clients’ product while providing the best possible customer service, delivering accurate product information, and ensuring access to patient materials and programs.  Additionally, you may provide lead generation, appointment setting, recruitment for virtual lunch and learns, as well as assist in recruiting for national meetings and general sales support for select brand representatives.
* Four-year College Degree required
* Minimum 1 to 3 years Remote/ Virtual engagement experience, B2B territory management/account management experience preferred
* Inside Pharmaceutical, Biotech, Rare Disease, Medical Device/ Diagnostic Sales experience preferred
* Experience developing and maintaining customer relationships
* Experience maintaining accurate records of all sales activities
* Proven ability to consistently meet/exceed defined territory sales goals
* Experience with Salesforce, Veeva preferred
* Advanced listening, problem-solving and decision-making skills
* Excellent verbal and written communication skills
* Ability to understand and convey accurate complex product-related information to Healthcare Professionals, in an educated, reassuring, and professional manner
* Ability to accept and quickly apply coaching and feedback to improve individual performance and customer experience
* Ability to effectively manage multiple tasks across multiple systems
* High work ethic, reliable and punctual in reporting for scheduled work
* Ability to be flexible as needed to meet the fluctuating business needs
* Private, quiet, dedicated workspace required
* Management of Remote/ Virtual engagement teams including quality, compliance, attendance adherence.
* Development of Remote Engagement…