Appointments - BDC Sales - Coggin Honda of Orlando

Job  :
Orlando, FL, USAPosted:
Job Family:
Sales

Pay Type:

Hourly About Asbury Coggin is part of Asbury Automotive Group (NYSE: ABG) is a Fortune 500 company and one of the largest franchised automotive retailers in the United States. We are redefining the traditional dealership model through innovative technologies such as Clicklane and through our commitment to our team members, guests, and partners. Our culture which is grounded in our North Star and Compass and powered by our D RIVE values, focuses on the vision of becoming the Most Guest Centric Automotive Retailer.

At Asbury, we work together to provide exceptional experiences for our guests while promoting a fun, supportive and inclusive environment where team members can thrive both personally and professionally. Based on our efforts, we have been recognized as o ne of the best places to work by both Newsweek and US News & World report. D o you have a passion for developing relationships, providing exceptional guest experiences, and being an innovator in the automotive industry?

As a ( BDC) Sales Appointment Agent at Coggin Honda of Orlando, you will have the opportunity to make a positive impact on our business and in the lives of our team members and customers every day. We are looking for energetic, customer-focused Sales Appointment Agents who will help us redefine the car-buying experience. Does this sound like you? Apply now!

Pay and Recognition:
Weekly pay Paid holidays & paid time off Paid training Stock Awards (select management and front-line team member’s eligible!) Insurance / Retirement:
Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans Up to 12 weeks paid pregnancy leave (disability leave) Paid Parental Leave Health savings Flex spending accounts (tax free) Short-term and Long-term disability plans Life Insurance (Whole Life and Term) 401k with company match Learning, Tuition Assistance and Career Development:
Digital career path tool to assist with career development Continuous training through Asbury's Internal Learning Management System Professional growth and development opportunities Additional advantages:
Student loan relief resources Employee assistance program Employee discounts on parts and service repairs Scholarship awards Opportunities to join our community service initiatives, which includes paid volunteer hours Aggressive Employee referral program with bonus opportunities Our BDC (Business Development Center) Sales Appointment Agents are tasked with managing large amounts of inbound/outbound calls and emails in a timely manner. Identify customer needs, provide information on vehicle inventory, research issues and provide solutions or alternatives.

Effective communication and a positive attitude are top traits rockstar agents exhibit! Contact and communicate with customers to identify automotive needs Answer all calls in a prompt, professional and courteous manner Use scripts to collect all pertinent customer information and document in the system accordingly All appointments must be entered into the dealership customer management system Agents must adhere to Asbury phone scripts Maintain product knowledge certification and be able to articulate thorough knowledge and understanding of products Must meet all daily and monthly performance goals;

phone up percentages, appointments set percentages, show and sold percentages Must be able and willing to make a high volume amount of calls a day Document all communication with the customer in the customer management system Complete internet lead management work plans on a daily basis High volume calls, ranging from 50+ outbound calls per day and 50+emails each day Follow all dealership processes and procedures,…