Sr. Dir., Sales, WSS, Heavy, N. America

Hybrid

Charlotte, North Carolina

Denver, Colorado

Orlando, Florida

Chicago, Illinois

Full time

R50798

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

The Senior Director, Sales, WSS Heavy Industry, North America is responsible for leading the commercial strategy, sales execution, and profitable growth of Xylem's Heavy Industry business across North America. This executive leader oversees a high-performing organization consisting of Regional Sales Directors, Sales Managers, Outside Sales Representatives, Inside Sales, Aftermarket Sales, Business Development, and Vertical Market leaders serving key industrial markets including power, chemical processing, mining, oil & gas, manufacturing, industrial wastewater, and process water applications.

The role is accountable for delivering revenue, bookings, margin, and customer growth objectives while expanding Xylem's position as a trusted partner for industrial water solutions. The Senior Director translates enterprise and segment strategies into actionable commercial plans, drives market penetration, strengthens strategic account relationships, and accelerates growth through service contracts, aftermarket solutions, rental offerings, capital projects, and emerging technologies.

As a key member of the Heavy Industry leadership team, this individual partners closely with Operations, RTS, Product Management, Engineering, Vertical Market teams, Finance, and Executive Leadership to deliver sustainable profitable growth, improve customer outcomes, and advance Xylem's strategic priorities. This is a remote role with travel required as needed.

• Leads and executes the North America commercial strategy for the Heavy Industry business.

• Owns delivery of annual revenue, bookings, EBITDA, and growth targets across all Heavy Industry markets.

• Develops and executes go-to-market strategies to expand market share within priority industrial verticals.

• Drives adoption of commercial excellence disciplines including pipeline management, strategic account planning, opportunity management, pricing strategy, and forecast accuracy.

• Identifies and captures growth opportunities across service contracts, aftermarket services, rentals, capital equipment, and long-term water management solutions.

• Partners with Business Development and Vertical Market leaders to create sustainable growth opportunities and expand enterprise account penetration.

• Ensures disciplined execution of sales funnel management and customer-centric selling methodologies.

• Develops executive-level relationships with strategic customers and key industry stakeholders.

• Champions Voice of the Customer initiatives to improve customer experience and increase retention.

• Supports complex commercial negotiations, major contract renewals, and strategic pursuit opportunities.

• Drives expansion within key industrial segments including power generation, manufacturing, mining, chemical processing, and industrial wastewater treatment.

• Works across businesses and geographies to leverage Xylem's full portfolio and create integrated customer solutions.

• Leads, coaches, mentors, and develops a geographically dispersed team of sales leaders and commercial…