Key Account Specialist

Join Syneos Health as a Key Account Specialist and become a part of a fast-paced and challenging environment where our compassion and dedication drive us to meet the unique needs and goals of our customers.

In this role, you will be responsible for implementing the sales plan by delivering proficient sales presentations, building relationships with HCPs and serving as a disease expert/resource. You will:

• Achieve and/or exceed targeted sales goals in an assigned territory by developing, implementing and executing an integrated territory business plan encompassing key HCPs and accounts with the goal of maximising sales.
• Identify key influencers and achieve designated customer interaction expectations with a focus on top target customers.
• Plan and organise activities to ensure regular and consistent coverage of the territory according to a plan of action.
• Leverage AI-driven insights and digital engagement tools to personalise healthcare provider interactions and improve customer experience.
• Adapt to emerging technologies, including artificial intelligence and automation tools, to enhance productivity, customer engagement and business outcomes.
• Deliver current and comprehensive clinical brand presentations to physicians and other appropriate healthcare professionals to drive appropriate utilisation of customer product.
• Develop deep product and competitor knowledge and understanding of local and regional market trends.
• Provide feedback on marketing strategy, analyse business effectiveness of sales activities and territory analysis, and develop territory plans with the District Manager, customer brand team and other support partners to deliver an extraordinary customer experience.
• Manage territory budget to support sales and marketing activities.
• Complete all training and administrative tasks in a timely manner.
• Execute the company brand strategy and tactics within their assigned geographic area.
• Maintain adherence and compliance with all corporate and industry policies and procedures.

• 2-4+ years' experience in pharma preferred; strong business-to-business sales experience will be considered.
• Experience in Pulmonary Arterial Hypertension (PAH), cardiopulmonary disease or heart failure, or a demonstrated ability to quickly learn and successfully sell within new therapeutic areas, preferred.
• Demonstrated experience managing large and complex accounts, including navigating reimbursement and access challenges.
• Proven ability to identify key stakeholders, build strong customer relationships and influence clinical and business decision-making.
• Self-motivated, results-driven professional with a high degree of adaptability, resilience and cross-functional collaboration.
• Consistent track record of top sales performance, evidenced by awards, rankings, quota attainment or other documented achievements.
• Strong business acumen with the ability to analyse territory opportunities and execute strategic account plans.
• Must live within the territory or within territory boundaries.

At Syneos Health, we are dedicated to building a diverse, inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to apply anyway. At times, we will consider transferable skills from previous roles. We also encourage you to join our Talent Network to stay connected to additional career opportunities.

Each life we positively impact makes our work worthwhile. By joining one of our field medical teams, you will partner with some of the most talented clinicians in the industry and be reminded why you chose a career in healthcare. The diversification and breadth of our new and existing partnerships create a multitude of career paths and…