Trade Marketing and Sales Operations Specialist

Job Details:

Job Location:

Orlando Office - Orlando, FL, Salary Range:
Undisclosed,

At Margaritaville at Sea, our core purpose is to create and deliver fun and escapism. This drives all we do and is the heart of our decision making. As a valued member of our team, you’ll contribute to providing an incredible guest experience every day of each cruise and in every way. You’ll also have opportunities to advance your career as we continue to grow.

Your career path with us starts here!

Joining the Margaritaville at Sea team means embracing our Culture Essentials, the cornerstone values that shape our identity, principles and actions:

• Every guest, every time.
• Act with integrity and respect.
• Shared responsibility for the well‑being of our guests, crew and community.
• Each employee’s responsibility to be better than the rest.

These beliefs and behaviors define who we are and unite us as a team, guiding us in decision‑making, fostering relationships, tackling challenges and reaching milestones.

The Trade Marketing and Sales Operations Specialist supports the execution and optimization of trade marketing initiatives and sales operations processes to drive revenue, improve market execution, and strengthen collaboration across Sales, Marketing and Finance.

This role blends analytical rigor with hands‑on execution, ensuring trade programs are implemented effectively, sales processes run smoothly, and performance insights inform decision‑making. It is an in-office role based at the MVAS office in Orlando, with periodic travel on board the ships.

• Support the planning, execution and tracking of trade marketing programs, promotions and in-store activations.
• Coordinate with Sales, Marketing and external partners to ensure timely and accurate execution of trade initiatives.
• Manage trade calendars, promotional timelines and related documentation.
• Track trade spend, promotional performance and ROI against objectives.
• Prepare post‑promotion analyses and recommendations for optimization.

• Support day‑to‑day sales operations, including forecasting, pipeline tracking and performance reporting.
• Maintain and optimize CRM and sales systems (e.g., Salesforce, SAP, Hub Spot), ensuring data accuracy and usability.
• Create and maintain sales dashboards, KPIs and recurring reports for leadership.
• Assist with pricing, contract administration and customer setup processes.
• Identify process inefficiencies and recommend improvements to enhance sales productivity.

• Act as a liaison between Sales, Marketing, Finance, Supply Chain and external stakeholders.
• Support sales meetings, QBRs and planning sessions with data, insights and presentation materials.
• Ensure alignment between trade strategies, sales priorities and financial targets.

• Analyze sales trends, customer performance and market data to support strategic decisions.
• Monitor promotional effectiveness and sales execution across channels.
• Provide actionable insights to improve trade investment effectiveness and sales outcomes.

• Perform other duties as assigned.

• Internal:
  Sales leadership and team;
  Marketing;
  Finance;
  Supply Chain; senior stakeholders.
• External:
  Trade partners and other external stakeholders involved in trade programs.

• Bachelor’s degree in Business, Marketing, Finance, Economics or a related field.
• 2–5 years of experience in trade marketing, sales operations, commercial analytics or a related role.
• Strong analytical skills, with experience working with large data sets.
• Proficiency in Excel (advanced formulas, pivot tables); experience with BI tools is a…