Security Officer VFT​/Winnie Palmer Hospital

Provides security services to ensure order and safety of patients, visitors and hospital personnel.

Schedule:

Dayshift, 3x12s

• Multiple medical, prescription, dental, and vision plans
• Flexible Spending Accounts (FSAs) and Health Savings Accounts (HSAs)
• On-site pharmacy and discounted health services
• Wellness incentives—earn up to $500/year

• Competitive 401(k) plan with up to 5% employer match
• Group life, short‑term, and long‑term disability insurance at no cost

• Nearly five weeks of PTO—including vacation, holidays, and sick leave
• Four-week paid parental leave for eligible team members
• Family care support including fertility benefits (up to $25K), adoption assistance (up to $15K), backup child/elder/pet care, and virtual tutoring

• “Preferred Education Program”: earn degrees or technical certificates with zero out‑of‑pocket costs
• Tuition reimbursement (up to $5,000/year) and student loan repayment ($1,200/year)
• Full career development resources: coaching, workshops, events, and leadership training

• Employee Assistance Program (EAP) offering confidential counseling services
• Access to discounts on attractions, travel, cell phones, insurance, and more

• Escorts for visitors, employees, and students upon request.
• Patrols all areas of the hospital internally and externally on foot, bicycle, and/or vehicle 24 hours a day in all weather conditions.

(Only security officers who meet the driver’s license standards for operating an Orlando Health owned vehicle listed in the licensure/certifications section of this job description will be permitted to perform motor vehicle patrols.)

• Provides key assists to all areas of the hospital, including sensitive areas to authorized personnel.
• Detects suspicious activities within the campus and handles the situations appropriately.
• Reports criminal activity to supervisor and law enforcement, as appropriate.
• Investigates accident scenes, searches for and preserves evidence; investigates and interviews witnesses; makes oral and written reports; responds to varying situations with tact and diplomacy and deals with stressful, hostile or irrational person(s), whether

due to physical or mental disability, drugs, or socio-economic differences or other factors and recommends legal action if needed.

• Assists medical staff with the enforcement of Baker Act (F.S. 394.463) and Marchman Act (F.S.  patients with the use of approved medical restraints as requested by physicians under Florida Statutes.
• Works with law enforcement/correction officers dealing with patient/prisoner intake and status during the duration of their stay

in the hospital. In addition officers will assist the Patient Care Coordinator with securing the status of non-publicity/high risk patients.

• Reports all safety and security violations throughout the campus.
• Responds to all inbound and outbound helicopter flights by ensuring the safety of the helipad and assist flight crew in handling and transporting of patient(s) as needed.
• Uses and understands the operation of walk-through and hand held metal detectors.
• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
• Maintains compliance with all Orlando Health policies and procedures.

• Responds to threats or acts of violence towards patients, staff, and/or visitors; hostage situations; adult/child abductions to include cordon of perimeter area; patient elopement; person down; emergency intake; fire alarms by responding to the location of incident and assist in fire suppression; severe weather;…