Sr Building Automation Services Specialist

The Lead Building Automation Service Specialist is a senior-level, hands-on technician responsible for servicing, troubleshooting, maintaining, and upgrading Building Automation Systems (BAS) at customer sites.

This person will handle preventive maintenance, service calls, repairs, system startups, and project-to-service transitions. They’ll also serve as a technical resource for customers and other technicians, so we’re looking for someone who can independently troubleshoot complex BAS/controls issues while providing strong customer service.

• Troubleshoot, service, repair, and maintain Building Automation Systems (BAS)
• Respond to scheduled and emergency service calls, including participation in an on-call rotation
• Perform preventive maintenance and ensure BAS equipment and systems are operating properly
• Diagnose automation/control system issues and determine appropriate repairs or system improvements
• Perform system checkout, startup, and commissioning-related activities on projects
• Support project completion and the transition of newly installed systems into ongoing service
• Document service calls, repairs, maintenance, and recommendations through service tickets and reports
• Identify opportunities for system upgrades, repairs, and additional service work
• Educate customers on proper system operation and provide basic system training
• Build strong customer relationships and serve as a technical point of contact in the field
• Coordinate with contractors and other service team members at customer sites
• Lead and mentor junior service technicians and help troubleshoot more complex issues
• Manage workload independently and meet customer/service deadlines

Salary range: $66,259-$113,587

• High school diploma or state-recognized GED
• 5+ years of relevant experience performing preventive maintenance and diagnostics of building automation systems (BAS)
• Demonstrated experience with:
• BACnet
• Modbus
• TCP/IP Ethernet and networking
• Strong technical background in HVAC controls
• Strong communication skills with ability to command a room and lead teams effectively
• Tridium/Niagara experience is highly preferred
• Previous Siemens experience

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.

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