Community Services Worker

At Orange County Government, we are proud to serve the public with integrity, honesty, fairness, and professionalism. We develop innovative policies and services that impact Central Florida and shape the future of our community. We believe in hiring the very best. Our workplace experience sets us apart and makes us a great place to work. Our goal is to create an environment of exceptional organizational values, customer service standards, and employee satisfaction.

Orange County Government is committed to providing equal opportunity in employment and services to all individuals.

At Orange County Government, we are proud to serve the public with integrity, honesty, fairness, and professionalism. We develop innovative policies and services that impact Central Florida and shape the future of our community. We believe in hiring the very best. Our workplace experience sets us apart and makes us a great place to work. Our goal is to create an environment of exceptional organizational values, customer service standards, and employee satisfaction.

Orange County Government is committed to providing equal opportunity in employment and services to all individuals.

Performs responsible social work in providing services to clients. Work is performed under the supervision of an assigned supervisor and is reviewed through observations, conferences, reports and results achieved.

Duties may vary based on area of assignment. The following are representative duties, it is not the intent to capture all duties performed by this classification.

• Provides information and referral services for general assistance, counseling, medical assistance, and/or mental health services.
• Develops an individual or family case plan to accomplish identified goals. Monitors progress toward goals and recommends continuation or termination of services.
• Screens and interviews applicants for eligibility for various programs, financial assistance or other services, which may include conducting assessments and evaluations for eligibility.
• Provides referrals for applicants and clients to appropriate service providers, including governmental and nonprofit agencies.
• Participates in periodic staff conferences; confers with superiors on difficult assignments
• Maintains accurate case files, prepares reports and correspondence on assigned cases and maintains related status records in accordance with policies and procedures.
• Makes home visitations and other investigations to ascertain the exact nature of home environment and/or progress in meeting case plan goals and to supplement information gained by the personal interview.
• Develops and coordinates prevention and outreach services.
• Performs related work as required.

Bachelor's degree in Social Work (BSW) and no experience or Bachelor's degree in Sociology, Counseling, Psychology, Behavioral or Health Sciences, Human Services, Mental Health or a closely related field and one (1) year of experience in Social Services. In lieu of the degree requirements additional relevant experience may be substituted on a year for year basis. Must be able to demonstrate intermediate to advanced proficiency in word processing functions, preferably Microsoft Word and email functions.

May be required to possess and maintain a valid Florida Driver's License and may be required to provide own vehicle for job related duties.

Open Date: 10/12/2026

Close Date: 10/19/2026

This posting is subject to close without prior notice.

Pay Grade: 013 - From $22.16 to $25.48

FLSA Status:
Non-Exempt

Placement based on Education and Experience

• 10 paid holidays and up to 2 floating…