Dispatcher, Transportation

Imperial Dade, 4522 East Wetherbee Road, Orlando, Florida, United States of America

Posted Thursday, January 8, 2026 at 5:00 AM

Imperial Dade is the leading independently owned and operated distributor of food service packaging and janitorial supplies in North America. As a provider of customized supply chain solutions, we serve customers in many business-to-business market segments, including restaurants, grocery stores, healthcare, sports and entertainment, and cruise lines. Founded in 1935 and headquartered in New Jersey, Imperial Dade serves as a mission-critical partner to more than 120,000 customers through our footprint of 130+ branches.

All correspondence will come directly from Imperial Dade and not a personal email address.

We are seeking a reliable, detail-oriented Transportation Dispatcher to join our team. In this role, you will coordinate drivers, manage schedules, and ensure efficient and timely transportation operations. The ideal candidate is organized, calm under pressure, and skilled at problem-solving in a fast-paced environment.

This position is Monday to Friday from 4:00 am-12:30 pm

• Assign and coordinate drivers, routes, and daily schedules.
• Monitor vehicle locations, traffic, weather, and route progress to ensure on-time performance.
• Communicate with drivers throughout their shifts, providing updates and resolving issues.
• Respond quickly to unexpected delays, breakdowns, or incidents.
• Maintain accurate logs, dispatch notes, delivery records, and compliance documentation.
• Communicate with customer service regarding schedule changes, delivery status, and service inquiries.
• Ensure adherence to DOT regulations and company policies.

• High school diploma or GED required.
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook) for reporting and communication.
• CDL A or CDL B preferred
• Previous experience in dispatching, transportation, logistics, or fleet operations preferred.
• Strong communication skills—both verbal and written.
• Bilingual will be a plus
• Ability to multitask and stay organized in a busy environment.
• Solid problem-solving and decision-making abilities.
• Proficiency with dispatching software, GPS systems, and basic computer applications (e.g., Omnitracs, Geotab, Samsara, Keep Truckin).
• Familiar with DOT regulations.
• Strong customer service skills and professionalism under pressure.

• Ability to sit and work at a dispatch station for extended periods.
• Willingness to work flexible hours, including nights, weekends, or holidays as needed.

We offer a dynamic environment for our more than 7,500 employees to work, learn, and grow professionally. We value our people and strive to create rewarding career opportunities by offering competitive salaries and benefits (medical, dental, vision), a 401(k) program with company match, life insurance, a generous paid time off package, educational reimbursement, paid family leave, and adoption assistance. We are excited to invite talented individuals with a passion for excellence to join our team.

Imperial Dade is an EEO Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, status as a parent, national origin, age, disability (physical or mental), family medical history, or genetic information, political affiliation, military service, or other non-merit-based factors.

Our company is a Fair Chance employer,committed to providing opportunities for qualified individuals with past justice system involvement. We believe in assessing candidates based on their skills and experience. A conditional offer of employment will be contingent upon the successful completion of a background check, consistent with applicable federal, state, and local laws.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.