Receptionist, Administrative​/Clerical

Join to apply for the Receptionist role at Conviva Senior Primary Care

$39,000.00/yr - $49,400.00/yr

The Receptionist receives and correctly routes incoming and outgoing telephone calls and accommodates visitors so that all callers/visitors are attended to promptly, courteously, and accurately. As the Receptionist, you are the first impression of the center.

• Answer phone calls utilizing a multi‑line telephone system.
• Ensure accurate and timely processing of all requests by scheduling appointments, taking messages, or transferring calls to appropriate staff.
• Document discussion, messages, and actions taken to process inquiries.
• Resolve patient issues through independent problem solving with a goal of first‑call resolution.

• 2+ years of experience in a medical office or healthcare setting using a computer‑based practice management software system.
• Ability to handle high call volume and multi‑task while providing an exceptional customer experience.
• Excellent customer service and phone etiquette.
• Knowledge of MS Office (Word, Excel, Outlook, Access).

• Experience in EMR systems such as E‑Clinical Works, Epic, Athena Health, and/or Next Gen.
• PLEASE MAKE SURE YOU ATTACH YOUR RESUME TO YOUR APPLICATION (PDF or Word format)

Monday - Friday 8am - 5pm

Hire Vue technology will be used for interviews.

40

Humana, Inc. provides medical, dental, and vision benefits, 401(k) retirement plan, various paid time off options, disability coverage, life insurance, and additional opportunities.

Conviva Senior Primary Care provides proactive, preventive care to seniors including wellness visits, chronic condition management, and more. Part of Center Well, a Humana company, we focus on whole‑person health.

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. Humana also takes affirmative action in accordance with applicable law.

Entry level

Full‑time

Administrative

Hospitals and Health Care