Director of Litigation Strategies and Outcomes

Leads the litigated claims program, providing strategic oversight of litigation operations, staff counsel, legal resources, and claim resolution outcomes for Security First Managers (Company). Responsible for developing and implementing litigation strategies, procedures, and best practices that promote effective claim handling, cost management, regulatory compliance, and favorable outcomes. Oversees litigation personnel, case administration, staffing, and operational controls while directing, developing, and evaluating leaders and team members to ensure consistent execution and alignment with Company objectives.

• Twelve (12) years of progressively responsible Florida civil litigation and property and casualty claims litigation experience, including responsibility for enterprise litigation strategy, litigated claim outcomes, legal operations, and oversight of staff counsel and outside counsel.
• Seven (7) years of progressive leadership or management experience, including at least five (5) years leading attorneys, legal managers, or claims litigation leaders with responsibility for multiple teams, offices, or a comparably complex litigation function.

• Provides enterprise-level leadership, performance oversight, and litigation direction for Staff Counsel leadership, Claims Legal Counsel, Trial Attorney Specialists, Claims Technical Consultants, and other assigned personnel; holds subordinate leaders accountable for office execution, legal quality, and litigation outcomes.
• Establishes and oversees litigation strategy for all litigated claims, including defense and settlement philosophies, case-handling standards, risk management initiatives, resource allocation, and claim-resolution objectives, ensuring alignment with corporate goals, risk tolerance, and legal obligations.
• Establishes enterprise standards for outside and staff counsel strategy, selection, performance, legal billing, and outcomes; delegates routine administration to designated leaders while approving governance criteria and resolving material performance, cost, law-firm, or vendor issues.
• Oversees litigation budgets, outside counsel spend, legal expenses, and operational performance metrics; evaluates trends and financial and operational results and implements strategies to support cost-effective litigation management and achievement of business objectives.
• Establishes best practices and compliance standards; reviews audit results, operational data, and trends reported by Staff Counsel leadership and other legal operations functions; directs corrective or preventive action for systematic, material, or recurring issues and ensures required reporting.
• Maintains enterprise oversight of litigated claim inventories, capacity, service levels, and legal-resource allocation; holds subordinate leaders accountable for day-to-day assignments, staffing, and timely case progression.
• Provides executive review and direction on high-risk, high-value, precedent-setting, or otherwise material litigated claims, including defense or settlement strategy and reserve considerations.
• Synthesizes enterprise litigation reporting, financial and operational trends, material case developments, and regulatory matters for senior leadership and other stakeholders.
• Ensures Civil Remedy Notices and other time-sensitive litigation or regulatory matters are identified, assigned, tracked, and addressed accurately and within required deadlines.
• Oversees monitoring for process service, maintenance of litigation logs and related controls, and escalation of newly served suits or material legal developments.
• Monitors legal and regulatory developments and recommends enhancements to claim-handling procedures,…