Customer Services Assistant x2
Job in
Ormskirk, Lancashire, L39, England, UK
Listed on 2026-02-17
Listing for:
West Lancashire Borough Council
Full Time
position Listed on 2026-02-17
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Customer Success Mgr./ CSM, Bilingual
Job Description & How to Apply Below
Job Opportunity
Do you……. Enjoy working in a busy, customer focused environment? Have a passion for delivering excellent customer service? Want a new and exciting challenge? If the answer to these questions is "yes", this could be the perfect opportunity for you!
Responsibilities- Be the first point of contact for all service enquiries through our Contact Centre and Customer Service Point in Skelmersdale.
- Respond to customer enquiries and establish which services are required, whilst ensuring that appropriate information and advice is given regarding all of the Council's services.
- Act as an advocate and deal sympathetically and empathetically with a wide range of customers.
- Work as a team player and under minimal supervision.
- Excellent communication skills.
- Flexible in approach to working hours to meet the needs of the service provided between 8.30am and 5.30pm Monday to Friday.
So, if you think you are up to the challenge, we would love to hear from you.
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