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IT Service Desk Analyst — Expert User Support

Job in Ormskirk, Lancashire, L39, England, UK
Listing for: Edge Hill University
Full Time position
Listed on 2026-07-15
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support, Technical Support, IT Business Analyst
Salary/Wage Range or Industry Benchmark: 26000 - 32000 GBP Yearly GBP 26000.00 32000.00 YEAR
Job Description & How to Apply Below

Edge Hill University is seeking an IT Service Desk Analyst to join the Department of Technology within Digital, Data and Technology. You will provide high-quality support as the first point of contact for users and external stakeholders, diagnosing faults across hardware, operating systems and software, and logging requests in the Service Management system.

You will also deliver one-to-one and group IT service induction training for staff and university systems, ensuring timely resolution of

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