Customer Support Representative - Front Desk Associate

Overview

We are growing! Fred Astaire Dance Studios® is excited to add a new Customer Support Representative – Front Desk Associate to our team. This role is critical to the client, staff, and studio experience. You will greet students daily, answer questions about their accounts and studio activities, and help keep information organized to best support management and staff. A love of people and building rapport is a must as you engage potential new clients and share how we can improve their lives through dance.

$40,000.00/yr – $75,000.00/yr

This role is of critical importance to the client, staff, and studio experience.

• Excellent time‑management skills and ability to multi‑task
• Outstanding customer service skills
• Excellent written and verbal communication skills
• Strong organizational and planning skills
• Team player
• Eagerly accept coaching and feedback for improvement
• Attention to detail and problem‑solving skills
• Strong interpersonal skills and the ability to work with students of all ages

• High‑energy, fun‑filled work environment
• The best initial and ongoing professional training in the country
• Expert training programs to develop business skills
• Professional advancement to all management levels, including studio ownership
• Salary commensurate with experience
• Multiple opportunities to earn bonuses
• Benefits including PTO/Vacation (Full‑time only), Continuing Education, Health and Wellness

Entry level

Full‑time

Customer Service

IT Services and IT Consulting