Bilingual Customer Success Manager at Sage Intacct

Elevate client relationships with Sage Intacct as a Bilingual Customer Success Manager. You will consult, build strategies, and support clients in achieving their business goals in this full-time role.

Located in QC, NB, this role focuses on nurturing key accounts while driving sales targets and delivering innovative cloud-based solutions. With at least three years in client management, you’ll handle the important aspects of customer success, from developing management plans to fostering long-term partnerships.

Key Responsibilities:

• Serve as the primary contact for assigned clients

• Create and execute tailored customer management plans

• Collaborate with clients to meet sales targets

• Maintain relationships with key decision-makers and partners

• Contribute to team growth and client transformation

Requirements:

• Minimum 3 years in client relationship/account management

• Experience with business software and cloud solutions

• Knowledge of ERP systems like Sage or Net Suite

• Strong consultative and interpersonal skills

• Bilingual in English and French, proficient in both

Bring your consultative expertise and customer focus to drive success for Sage Intacct clients.
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