Systems Administrator

Practice Management System & Applications Administrator

We are recruiting on behalf of a highly regarded Legal 500 firm known for its genuinely friendly, supportive culture and excellent staff retention. This is a fantastic opportunity to join a firm that truly values its people.

They are seeking a Practice Management System & Applications Administrator to take ownership of their PMS and support wider business systems projects.

Reporting to the Managing Partner/IT Partner, this stand-alone role will see you working closely with users across the firm, as well as outsourced PMS and IT providers.

You will be responsible for the day-to-day management, development and improvement of the Practice Management System, alongside supporting the implementation of new applications and system upgrades.

• Provide training on the PMS and associated applications
• Manage day-to-day system support alongside outsourced providers
• Oversee user administration, system updates and document coding
• Manage PMS upgrades, testing and implementation
• Improve workflows, reporting and system functionality
• Drive best practice and continuous improvement

• Gather user requirements for new applications
• Liaise with third-party suppliers and outsourced IT
• Manage testing and deployment of new systems
• Support firm-wide IT and business change projects

Recent and upcoming projects include software upgrades, security applications, Docu Sign rollout, WiFi and TEAMS room improvements, GDPR archiving and a potential PMS review.

• Experience working with a Practice Management System in an operational setting
• Proven ability to improve system functionality and user efficiency
• Project management experience including implementation and testing
• Confident liaising with third-party suppliers and internal stakeholders
• Experience with in a law firm or professional services environment is highly desirable

This is an excellent opportunity to take ownership of a key systems role within a stable, well-respected firm where your input will genuinely make a difference.

Apply now for a confidential discussion.

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