Practice Management System; PMS​/Systems Administrator

About You

Ideally, you will have experience of using PMS from an operational perspective, understanding the needs of the end user. You will have experience of developing and improving the functionality of PMS in order to improve usability and efficiency. Project management experience is important, including liaising with third-party suppliers, managing testing, and implementation.

This is a stand‑alone role; however, you will be working with all CWJ users and outsourced PMS support and outsourced IT support where necessary.

You will be responsible for all aspects of the practice management system, including supporting staff on a day‑to‑day basis to resolve issues and errors in conjunction with our outsourced PMS support, identifying improvements, project managing the development of the system and training.

• Provide high‑quality training on Practice Management System (PMS), PMS applications and Microsoft applications to new starters and ad‑hoc when a need is identified.
• Work closely with our outsourced PMS support to resolve day‑to‑day issues and errors.
• Make all necessary amendments to the PMS and Practice Manager.
• Coding company‑wide documents when changes are required.
• Manage PMS upgrades, ensuring appropriate testing prior to implementation.
• Participate in PMS/IT project work as and when required and a need is identified by the IT Partner and/or Managing Partner.
• Liaise with third‑party suppliers and our outsourced IT provider on the implementation of new applications.

For further information about the type of clients we work with, take a look here:

To apply for this vacancy, please send your CV and covering letter to our HR Department: