Retail Assistant

N&C Tiles and Bathrooms are part of the Nicholls and Clarke Group of Companies, a business founded in 1875. Our nationwide team of 400 people are involved in manufacturing and distributing retailing building materials to the trade and retail public.

• A competitive salary + commission
• Comprehensive and ongoing training
• Great staff discount on N&C products
• Perkbox discounts
• Company pension scheme
• Opportunities for personal and professional development
• 31 days holidays, inc. Bank Holidays
• A genuine work-life balance
• Immediate start available

• Providing exceptional customer service and experiences, ensuring high levels of customer satisfaction through your enthusiasm, excellent sales service and product knowledge
• Confidently engaging with customers and team members
• Working as part of a team to maintain showroom stock levels and store appearance
• Resolving customer queries following Company procedures in a professional manner
• Generating new trade leads
• Manual lifting when required
• You must be able to work as part of a team and be flexible to cover store open hours and weekends and bank holidays

• Previous experience in a similar trade/retail role
• Experience in providing customer service to the general public is essential
• Friendly, helpful and confident with an engaging personality
• Previous experience in bathroom and tile sales is preferred
• You will be comfortable with dealing with a variety of customer situations in a professional manner
• Ability to demonstrate energy, drive and a positive can-do attitude
• Strong interpersonal and communication skills, written and verbal
• Able to easily build rapport
• Able to ensure a complete customer experience