Registrar - Aoh Pat Admitting

Summary Of Position

Interviews patient or representative to obtain information as appropriate for outpatient procedures and inpatient admission. Maintaining patient confidentiality according to the Aultman Orrville Hospital Policies and Procedures and HIPAA. Strive to maintain an error rate of less than 5%.

• Register and interview patient or representative to obtain information as appropriate for outpatient treatment or as necessary for admission. Check insurance eligibility through internal software.
• Explain hospital policies to patients or representative, obtain necessary signatures and route completed forms to the appropriate department.
• Receive, log, and process payments/upfront collections.
• Monitor all hospital safety systems and notify appropriate department, emergency contact, and outside emergency services as required.
• Page physicians, contact the surgery on-call team, and page codes overhead.
• Arrange for escort of patients to rooms and direct outpatients to departments as needed.
• Contact physician offices for written orders for procedures when needed.
• Scan and index patient documents into internal software as needed.
• Maintain an error rate of less than 5%.
• Answer internal and outside telephone calls courteously, route calls or take accurate messages. Switchboard duties Monday – Friday 4:00 p.m.–8:30 a.m., Saturday and Sunday 7:00 a.m.–7:00 p.m.
• Daily work hours will be scheduled by the supervisor to meet departmental needs. Candidate must be available to work any shift as needed to cover unexpected call‑offs and vacation requests.

• High school graduate or equivalent.
• Excellent customer service and communication skills. Ability to multi‑task in a fast‑paced environment.
• Completion of annual safety education tests, scoring a minimum of 80% per section, Fire Extinguisher and TB testing as required by Aultman Orrville Hospital.
• Subject to background check and fingerprinting.

• Normal hours are based upon shift requirements.
• Requires occasional paid overtime to handle peak work times.
• Subject to frequent interruptions and changes in priority of duties throughout the day.
• Sitting, standing, moving during working hours.

• O = Occasionally = 0–33% of the work shift.
• F = Frequently = 34–66% of the work shift.
• C = Constantly = 67–100% of the work shift.
• N = Not essential job requirement.
• Sitting – O
• Standing – F
• Walking – F
• Lifting (50 pounds or greater) – O
• Carrying (50 pounds or greater) – O
• Pushing (50 pounds or greater) – F
• Climbing (50 pounds or greater) – N
• Stooping/Bending – O
• Twisting/Turning – O
• Kneeling/Squatting – O
• Crawling – O

Entry level

Full‑time

Health Care Provider

Hospitals and Health Care

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or veteran status.