Website Content Coordinator - Marketing Operations

** Your Opportunity as the Website Content Coordinator - Marketing Operations
** The Website Content Coordinator manages and executes website content entry in the Pimcore LTS platform and serves as the day‑to‑day bridge between business stakeholders, Creative & Design, and technical teams. This hands‑on role owns the intake of work requests, coordinates a run‑model board, and ensures content and platform needs are met efficiently. The scope also includes oversight of analytics tracking, uptime SLAs, and performance reporting in support of business goals.
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* Location:

** Orrville, OH (Close proximity to Cleveland/Akron)
** Work Arrangements:
** Hybrid - onsite a minimum of 9 days a month primarily during core weeks as determined by the Company; maybe more as business need requires
** In this role you will:
**** Content Entry & Quality Assurance
*** Enter and update website content in Pimcore LTS with accuracy, consistency, and alignment to business requirements.
* Implement domain redirects when requested and validate outcomes.
* Plan and execute testing and regression testing to validate updates and maintain site integrity.
** Creative & Design Collaboration
*** Partner with Creative & Design to implement new design elements and copy updates requested by business customers.
* Clarify acceptance criteria and ensure delivered content matches design intent across devices and viewports.
** Platform Maintenance, Updates & Domain Management
*** Coordinate and track regular platform updates; partner with IS and developers to validate changes and troubleshoot issues.
* Work with the domain registrar to request new domains; ensure owned domains, SSL certificates, and redirects are current.
* Maintain basic configuration documentation and change logs.
** Work Intake & Run Model Board Management
*** Manage incoming content and enhancement requests; confirm scope, priority, and required assets.
* Maintain and prioritize a run model board to track work and ensure timely delivery.
* Flag dependencies and risks; escalate blockers proactively.
** Requirements Writing & Developer Coordination
*** Document clear, actionable requirements and/or user stories for enhancement requests.
* Collaborate with developers to estimate effort, prioritize tasks, schedule work, and coordinate testing/acceptance.
** Stakeholder Communication
*** Provide proactive status updates on request progress, timelines, and deliverables.
* Facilitate alignment across business stakeholders, Creative & Design, and developers; capture decisions and next steps.
** Analytics & Tracking Oversight
*** Ensure Google Tag Manager tracking is implemented and functioning correctly.
* Create and present quarterly analytics scorecards to business stakeholders to evaluate performance against goals (e.g., traffic, engagement, conversion).
** Uptime & SLA Monitoring
*** Monitor website uptime and ensure SLAs are consistently met.
* Coordinate with technical teams to resolve issues promptly; report incidents and corrective actions.
** The Right Place for You
** We are bold, kind, strive to do the right thing, we play to win, and we believe in a strong community that thrives together. Our culture is rooted in our , and we believe in supporting every employee by meeting their physical, emotional, and financial needs.
** What we are looking for:
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* Minimum Requirements:

* 2+ years of relevant experience in website content management, digital marketing operations, or CMS administration
* Hands‑on experience entering content and performing QA/testing and regression testing in a CMS (ideally Pimcore or similar).
* Partnered effectively with cross‑functional teams including Creative, Design, and Development.
* Written clear requirements/user stories and collaborated with developers to estimate, prioritize, and deliver enhancements.
* Used Google Tag Manager and web analytics tools (e.g., Google Analytics) to validate tracking and report performance.
* Managed intake and prioritized work using a run‑model board or agile tooling (e.g., Planner, Jira, Trello).
* Experience with CMS platforms (Pimcore preferred; Word Press, Drupal, Sitecore or similar acceptable).
* Basic HTML/CSS knowledge for…