ServiceNow Solutions Architect

Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada.

With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest professional services firm in Canada and is now the largest “Canadian-Owned” IT staffing/consulting company.

Procom’s areas of staffing expertise include:

• Application Development

• Project Management

• Quality Assurance

• Business/Systems Analysis

• Data warehouse & Business Intelligence

• Infrastructure & Network Services

• Risk Management & Compliance

• Business Continuity & Disaster Recovery

• Security & Privacy

Specialties
• Contract Staffing (Staff Augmentation)

• Permanent Placement (Staff Augmentation)

• ICAP (Contractor Payroll)

• Flextrack (Vendor Management System)

Service Now Solutions Architect

On behalf of our client, Procom Services is searching for a Service Now Solutions Architect for a contract opportunity in Orrville, OH.

Service Now Solutions Architect
Job Details

• The Service Now Solutions Architect will be responsible for developing technical solutions on the Service Now platform to satisfy the business needs of the IT department and beyond
• 8+ years of experience working with Service Now
• Knowledgeable with the Service Now platform suite
• Experience with Incident, Problem, Change, Service Catalog, Request, CMDB and Knowledge
• Experience with integration with multiple LDAP, SSO, SCCM, SCOM, SMS Integration and other Infrastructure tools
• Excellent knowledge of Service Now Discovery, Service Watch, Orchestration, Performance Analytics
• Familiar with Service Now scripting and security best practices
• Competent in organizing, planning and prioritizing work in a fast-paced environment
• Service Now Certified Implementation Specialist certification is desired
• Ability to convey complex technical concepts in understandable business terms
• Consults with business analyst/project manager to develop appropriate technical solutions
• Advises on options, risk and impacts on business processes and technical architecture
• Communicates technical problems and solutions to both technical and non-technical audiences
• Perform productively at many levels, from the abstract world of enterprise architecture to the concrete day-to-day world of coding, in order to produce the final deliverable desired by the client
• Design, implement, integrate and support Service Now platform solutions
• Create documents that specify strategy, assessment, or design in a way that delivers obvious value to the client and is understandable by any stakeholder
• Work closely with clients, subject matter experts and the client's team to understand requirements, establish priorities and project scope, and manage expectations and project delivery

Service Now Solutions Architect
Start Date

ASAP

Service Now Solutions Architect
Assignment Length

4+ months

All your information will be kept confidential according to EEO guidelines. Please send your resume in Word format only.