Senior Specialist, Quality Assurance

Senior Specialist, Quality Assurance at The J.M. Smucker Co.

Location: Orrville, OH

Work Arrangements: Monday – Friday - Hybrid

• Ensure compliance and improvements to approval process for qualification of new ingredient suppliers.
• Manage quality and food safety expectations for existing ingredient supply chain which includes, but is not limited to, assistance in audit corrective action follow up, facilitating discussion between Smucker plant and supplier when quality/food safety issues require mitigation, supporting internal raw material sampling and testing protocol and data analysis, etc.
• Maintain and review ingredient supplier documentation.
• Monitor compliance to Smucker ingredient specifications through receiving data and Supplier Non-Conformance Report review and work to reduce non-conformances.
• Ensure ingredient specifications are routed and approved per project timelines and in alignment with material attribute requirements.
• Develop and maintain relationships with key suppliers to more effectively address issues.
• Support maintenance of Raw Material Hazard Analysis for related ingredient portfolios.
• Maintain Approved Vendor List for ingredient usage in Smucker products.
• Support systems used for department including confidence in learning new software systems and deep diving into problem solving as required.
• Other projects as needed.

We are bold, kind, strive to do the right thing, we play to win, and we believe in a strong community that thrives together. Our culture is rooted in our Basic Beliefs, and we believe in supporting every employee by meeting their physical, emotional, and financial needs.

• Bachelor's degree is required; a Food Science or related scientific degree is preferred.
• Minimum 3 years progressive experience QA/Food Safety.
• 1-year quality experience in food manufacturing environment preferred.
• Preventive Controls Qualified Individual (human or animal food) or HACCP experience is preferred.
• Experience with external supplier or co-manufacturing relationship is preferred.

• Solid working knowledge of quality assurance, food manufacturing, packaging, processing and distribution.
• Strong ability to work in cross-functional & team-oriented environment with multiple disciplines.
• Proven capabilities in the area of project management.
• Self-starter; take charge, positive & proactive attitude.
• Easily understands & follows directions.
• Ability to lead several projects altogether and concurrently.
• Detail & process oriented with strong problem resolution abilities.
• Strong computer skills (Excel, Word, PowerPoint, Specification management system like Prodika, SharePoint, Trace Gains etc.).
• Ability to communicate clearly within the organization and externally.
• Excellent written and verbal communication skills.
• High emotional intelligence and ability to work with ever changing conditions.
• Position may require up to 15% travel annually.

• Our Total Rewards Benefits Program
• Our Continued Progress on Inclusion, Diversity and Equity
• Our Thriving Together Philosophy Supporting All Impacted by Our Business

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