Night-Shift THP Program Assistant

Program Assistant

Night Shift

Full-Time - Permanent Project

Transitional Housing Program – Orting

Our team is excited to announce a new opportunity for a full-time (NOC) Program Assistantat the Transitional Housing Program (THP) in Orting, Washington! The THP's mission is to help those in need with stable housing, vocational rehabilitation, and employment. Veterans are surrounded with staff and wrap-around services that lead to successful program completion and return to the community.

As a Program Assistantfor the THP in Orting, you will provide administrative and operational support and represent the THP to clients, participants, and other members of the public during non-traditional business hours, including evenings and weekends. You will also assist in case management activities for individuals with chronic mental health and substance use disorders in a residential 24/7 setting. If you are passionate about our mission of "Serving Those Who Served," we encourage you to apply today!

Updated as of July 1, 2025:
This position is eligible for "Supplement Basic Shift Premium" for 24/7 Facilities. Employees who are assigned to a facility that provides direct care to residents, patients, and/or clients and whose duties are required to be performed on location will receive an additional one dollar ($1.00) per hour of supplemental basic shift premium for each hour of basic shift premium. This shift premium does not apply to overtime hours.

The supplemental basic shift premium shall expire on June 29, 2027.

* This position has been posted within the assigned pay range through Step L. Step M has not been published as this is considered the longevity step, in alignment with state HR compensation rules.

At the Washington State Department of Veterans Affairs (WDVA), we are passionate about our mission of “Serving Those Who Served.” As a national leader in our advocacy for nearly 500,000 Veterans and their family members, we strive to connect them to earned benefits as well as innovative programs focused on their overall health and wellness. In addition, we provide critical community services through a variety of programs, and at our four State Veterans Homes located in Orting, Port Orchard, Spokane, and Walla Walla.

These locations provide Medicare and Medicaid nursing home care to Veterans, including, in some instances, their spouses, widows, or Gold Star Families.

Some of what you'll do:

• Provide on-site after-hours support to clients by assisting with client inquiries, questions, and concerns.
• Interact with clients by providing encouragement and support in their treatment and case management plans with an emphasis placed on transitioning to permanent housing, gaining and maintaining employment, and/or seeking public benefits such as Veterans disability payment.
• Explain the THP policies, rules, guidelines, procedures, and protocols to clients which reinforce individual client participation agreements and case management plans.
• Assist clients by coordinating recreational activities and individual client chores around the THP buildings and the Veterans Homes campuses.
• Respond appropriately to emergency situations in an institutional setting by exercising tact, initiative, and good judgement; contact external emergency services when needed and communicate with external emergency services personnel regarding medical and/or police emergencies; brief incoming staff of recent events and debriefs Case Managers, program supervisors, and program management.
• Perform security checks around…